Our Client a top 200 Law firm located in Southampton seek a Senior Legal Assistant to join the Personal Injury Team.
Core duties will include:
- Administrative duties such as transcribing dictation, digital filing, hard copy filing (limited amounts), drafting letters, such as informing clients of dates and hearings, photocopying and scanning
- Prepare and assist with engagement letters
- Assist with file opening and billing.
- Act as initial filer re enquiries.
- Assist with printing, creating documents and sending letters and other administrative tasks
- Provides an efficient and effective service to clients, updating them and keeping them informed.
- To communicate at all times in a clear, polite and calm manner to clients, work colleagues and others.
- Assist and support more senior members of the team with work or tasks as required.
- To ensure that standards of quality and the reputation of the firm are maintained at all times.
- To support the effectiveness of the team by being positive and co-operative with all team members.
- To demonstrate ability to time manage and prioritise workload to meet deadlines.
- To take initiative for self development and accept changes and new challenges required to meet individual and Departmental objectives.
Ideal Candidates must have the following:
- Knowledge of Personal Injury Litigation, court processes and efiling;
- Must be a good team player willing to work cooperatively with others.
- Good organisation with strong administration skills.
- Common sense, practical approach to problem solving.
- Able to produce a large quantity of work and complete tasks to strict deadlines.
- IT skills including Microsoft Office Suite, particularly Word and Excel. Experience such as Proclaim and BigHand desirable but not essential
- Some experience of case management systems would be desirable.
- Excellent internal stakeholder and client handling skills.
- Confident telephone skills.
- Ability to work under pressure.
- An interest in Personal Injury desirable.
- Pro-active in adopting and learning new legal technology
- Excellent communication skills both for internal stakeholders and our clients
- Empathy with clients who have often undergone life changing injuries.