Berry Recruitment are NOW hiring for a for a Claims Handler a Financial Services provider based in Oxford.
Under general supervision and within limits of authority and product licenses, support Agent / Senior Agent in respect of Agency sales, growth and retention targets and also Agency customer service standards.
Role: Claims Handler
Location: Oxford, Oxfordshire
Hours - Monday - Friday - 08:30 - 17:00
Salary: £25,000 - £27,000 Per Annum
The Benefits on offer:
- Work from-home days (once qualified)
- Growth opportunities
- Bonus scheme based on sales and quality targets up to 5% of salary.
- Free onsite parking
- Full training scheme and ongoing professional development.
If you are passionate about delivering only the best customer service and are looking to take your desire to win business, into a job with long- term progression, for an established Award-winning business, this role could be the next step in your career.
Mc client is a professional and collaborative team, and their goal is to grow our business through providing incredible service.
About the role:
As Sales Executive, your duties will be:
- Sell, Review and advise on general insurance requirements across all product lines.
- Identify and initiate cross-selling opportunities and activities to existing customers across all product lines.
- Identify and initiate selling opportunities and activities to new customers across all product lines.
- Conduct sales/ marketing campaigns as and when required.
- Attend and provide support at local shows and events as necessary.
- Act as Life Qualifier to obtain referrals for Financial Advisers.
- Process and dispatch renewal documentation to Agency standards
- Conduct Regulatory Audits as instructed.
- Implement customer money collection and processing procedures to maintain Agency credit control. Conduct daily banking functions as required.
- Delegated Claims
- Deal with insurance claims within your authority, for all customers, in accordance with the Agent's Claims Guide and maintain a Delegated Claims Competency
About you:
- Demonstrate Sales and Customer Service Skills and Claims experience.
- Consistently self-motivated to achieve and exceed targets.
- Ability to develop and maintain customer relationships.
- Excellence communication skills both verbal and written..
- Demonstrate problem solving ability, good attention to detail and willingness to use own initiative and judgement.
- Strong interest in and commitment to self-development and learning
No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can bring value to the role, we'd love to learn more about you!"
For more information and to apply, contact the Oxford branch of Berry Recruitment - or click 'Apply Now' to submit your application.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.