Do you have a passion for customer service?
Claims Handler
LMD3179
Huntingdon
Full Time – 37.5 hours per week
Permanent
Monday to Friday
£24,000 per annum
Hybrid working pattern following probation period
Our client are looking to expand their existing team with an additional Claims Handler.
The role of claims handler is to provide support to customers with their claims; it is a busy role in which you will be responsible for your own case-load of customers, enabling you to build relationships and deliver the highest standards of customer service and administrative support.
The role would suit individuals from customer service or administration roles - looking to progress their careers within a supportive, team focussed company where full training and support will be given.
Main duties;
- Answering inbound calls from customers dealing with the full process of their claims
- Dealing with inbound emails providing support to customers
- Handling telephone enquiries and reviewing claims.
- Producing and maintaining diaries for clients and insurers.
- Updating and maintaining the database with all customer and claims information
You need;
- Confident telephone manner
- A helpful, positive attitude
- Ability to work in a team but alone when necessary.
- Well organised
- Able to deliver high standards of service and
- Willingness to learn
- Basic IT skills to update the database with relevant claims
Full training is provided.
Permanent Benefits
- 25 days holiday
- Annual bonus scheme
- Employer pension contribution
- Annual Christmas party
- Seasonal flu jabs
- Employee Assistance Programme
- Wide range of development and training
- Dress down Friday
- Team building events...
Want to know more please contact Lizzie @ 1st Choice Staff Recruitment ASAP
Please note that at times due to the volume of applications we may not be able to respond to each person individually. If you do not hear from us within 7 days we're sorry you have not been successful this time. Please do not let this stop you applying for other positions you may be suitable for. Good Luck!
1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business.