Full-time - Office based in Cheam, Surrey
37.5 hours per week
MB Associates, a multiple award-winning mortgage broker based in Cheam, Surrey, seeks a dynamic, self-motivated, hard-working mortgage administrator to join its busy, vibrant office.
This full-time, office-based role offers an opportunity to join a welcoming, inclusive, and professional team of mortgage advisers and administrators and develop a career in financial services.
Cheam is a thriving village with easy access from Cheam station - a 35-minute train journey from London Victoria.
Responsibilities:
- Liaising with clients to obtain basic fact-finding information for mortgage applications.
- Liaising with clients to ensure documentation is requested, managing their expectations, and submitting documents to mortgage lenders.
- Providing guidance and updates to clients and professional parties.
- Building and strengthening relationships with existing clients through good communication.
- Submitting mortgage and life cover cases to financial providers.
- Review documents received and check that they are compliant.
Personal qualities:
- Flexible and adaptable to ensure deadlines are met
- Able to work on your own initiative and unsupervised on occasions
- Ability to prioritise your workload
- Passion for delivering high-quality work for clients and team members
- Good communication skills
- Calm, welcoming, customer-focused personality
- Willing to learn and enthusiastic
Experience needed:
Full training can be given, but the role would suit an individual who has already worked in administration. Additional experience in the mortgage or financial services industry would be an advantage.