Guaranteed Standards Analyst
- 550089
- Closing at: Sep 15 2024 at 23:55 BST
About the Role
Base Location: Cardiff, Reading or Perth - this is a hybrid role working a minimum two days a week from one of the advertised base locations.
Salary: £33,063 - £38,404 + a range of other benefits to support your family, finances and wellbeing.
Working Pattern: Permanent | Full Time | Flexible First options available
What is the Role?
As an Analyst within Smart Metering you will collate and record all Guaranteed Standard failures which have occurred from a metering appointment. You will own and maintain a business process that produces reliable and accurate data to our internal regulation teams for OFGEM submission. You will be expected to champion the role, deliver areas of improvement and cost saving initiatives where identified. Your role will include:
- The collation and issue of Guaranteed Standard failure data, ensuring data is accurate and consistent with other reports provided to the business.
- Being the point of escalation for Guaranteed Standard related issues with Metering Agents, you will own escalations, identify trends, costs and areas for improvement.
- Approving and rejecting all failure requests, adding associated payments to customer accounts, and preparing mail merge confirmation letters.
- Ensure any knowledge and training associated with Guaranteed Standards are provided to the necessary people to ensure we are operating effectively and efficiently.
- Complete monthly invoicing of all Guaranteed Standards failures for all meter asset managers, you will manage any issues or queries relating to the invoicing through to resolution.
What do I need?
To be considered for this role, we would love you to have:
- Previous experience of working with data to identify patterns and trends.
- Excellent data analysis skills with the ability to interpret data into tangible information.
- Must have a high level of accuracy and attention to detail as the analysis and reporting will be used for OFGEM submissions.
- Excellent communicator with the ability to adapt delivery to the purpose, task and the target audience.
- Experience of working within the Energy Industry would be desirable.
About our Business
The race to net zero is intensifying for businesses of all sizes. Sustainable decisions made today can meet customers' changing needs for tomorrow and bring long-term success for businesses. Part of SSE plc, the UK and Ireland's largest renewable electricity generator, SSE Energy Solutions is different as all its renewable electricity is sourced from SSE's own UK wind and hydro assets.
In addition to providing gas and electricity to businesses across the UK, SSE Energy Solutions invests in, builds and connects localised flexible infrastructure to drive the long-term performance of energy assets. SSE Energy Solutions works with its customers to deliver financially robust plans to bring flexibility and diversity to their energy infrastructure - the low-carbon solutions they need to succeed in the race to net zero.
What's in it for you?
An excellent package with 34 days holiday entitlement (including public holidays), enhanced maternity/paternity leave, discounted healthcare, salary sacrifice car leasing and much more, view our full benefits package on our careers site.
As an equal opportunity employer we encourage diversity and are committed to creating an inclusive environment for all employees. We actively encourage applicants from all protected characteristics and commit to providing any reasonable adjustments required during the application, assessment and upon joining SSE. Search for ‘Inclusion & Diversity at SSE' to find out more.
Next Steps
All applications should be submitted online, and I'll be back in touch after the vacancy closing date to let you know the outcome.
If you would like to discuss any working differently requirements or adjustments you may require throughout the recruitment and selection process, please contact Lynsey on or on .
Before commencing employment with SSE, you'll be required to fully complete our pre-employment screening process consisting of a basic criminal records and credit check.
#LI-LM1
#LI-Hybrid