- Annual Salary: Competitive
- Location: Plymouth
- Job Type: Full-time
We are seeking a Sales and Operations Team Leader to oversee and drive the performance of the sales floor within a large retail store. The ideal candidate will be a dynamic leader with a passion for retail excellence and a proven track record in sales and operations management.
Day-to-day of the role:
- Lead and motivate the sales team to exceed sales targets and deliver outstanding customer service.
- Manage daily store operations, ensuring smooth and efficient functioning.
- Analyse sales figures, forecasting future sales volumes to maximise profits.
- Handle staffing requirements, including training, scheduling, and performance management.
- Ensure compliance with health and safety regulations.
- Collaborate with other team leaders and management to implement store strategies.
- Address customer inquiries and resolve issues to maintain high customer satisfaction.
- Oversee inventory management and ensure stock levels meet demand without overstocking.
Required Skills & Qualifications:
- Proven experience as a team leader or supervisor in a retail environment.
- Strong leadership and people management skills.
- Excellent communication and interpersonal abilities.
- Solid understanding of sales and retail operations.
- Ability to work in a fast-paced environment and adapt to change.
- Competency in using retail management software.
Benefits:
- Competitive salary.
- Opportunities for professional growth and advancement.
- Staff discount on store products.
- Supportive and engaging work environment.
Apply now or contact Bryan Scott in the Reed Plymouth office if you have any questions.