Main Areas of Responsibility
- To increase enquiry numbers and achieve growth across a dedicated patch of accounts
- To increase the number of referring consultants in the patch
- Act as a main point of contact for consultants, working alongside Agency Support to deal with all agency queries
- To maintain a record of existing accounts, record account/consultant profile information/ activity and competitor insight on the Sales CRM
- Follow up with all consultants in the patch regularly to ensure their needs are being met
- Identify cross-sell opportunities
- Account map medium size agencies to identify key stakeholders within each
- Deliver online umbrella and legislation training to consultant where required
Management
- Effective leadership and management of the team
- Oversee day to day operations for all team members activity and KPI's
- Set clear goals and objectives in line with growth expectations
- Provide regular feedback, coaching, objective setting and performance evaluations to optimise productivity
- Monitor team performance and report back to Sales Director on a regular basis
- Discover training needs and provide coaching
- Promote a strong team culture, recognising high performance and rewards accomplishments
- Raise the organisations online social media profile
Other
Attend face to face agency visits, and some hospitality where required
Location & Commitments
- Full time, permanent position (37.5hrs per week)
- Office based - 4 days per week (Altrincham), 1 day working from home
- Some travel required for client visits where necessary
Role Criteria & Experience Required:
- Proven experience in a B2B sales environment
- Experience in working towards daily call KPI's & sales targets
Desirable
- To have worked in a similar role where the expectations split between sales and team management
- Effective written and oral communication skills
- Experience in exceeding call targets
- Superior organisational skills, with ability to work independently with minimal support
- Experience in working with and maximising usage of internal systems and Sales CRM system
- Proficient in Microsoft office and the ability to analyse data effectively
Holidays
23 days plus Bank Holidays which increase with length of service
Plus your birthday off
Benefits
- Great Place To Work Certified!
- Salary reviews every February
- Company social events, treats and rewards
- Casual dress everyday
- Long service awards
- Enhanced maternity/paternity benefits
- Access to mental health first aiders and a support service
- Free fresh fruit delivered twice a week
- Personal accident cover
- Being part of an amazing culture within a company that have Investors In People Gold