You will be working alongside an experienced engineer as part of a 2-man team, learning all aspects of installing full fibre into our customer's homes and businesses.
You will learn how to complete installations to a high standard and help to deliver a fantastic customer experience. You will be taught how to complete all aspects of the installation from start to finish.
Client Details
My client is a fast growing Telecoms company dedicated to driving change across the local area and beyond.
Description
Responsibilities
- Successful first-time completion of all installations in a friendly, professional manner to a high standard.
- Meeting and exceeding customer satisfaction and expectations.
- Ensuring quality standards are met and maintained.
- Documenting of the installation from start to finish through use of a smart phone app.
- Completion of Microsoft forms for reporting purposes.
- Fault finding and diagnosis using test equipment.
- Safe use of power tools and other hand tooling
- Adhering to safe working practices
- Health and safety compliance
- Maintain and control adequate van stock levels and materials.
- Reporting of any faults or damage found in the network.
- Routine network maintenance
- Some occasional overnight stays and working away if required for business requirements.
Profile
The ideal candidate will be a hands-on, practical person with a keen desire to learn new skills. You will have excellent customer skills, a strong work ethic and a willingness to go the extra mile when needed, to make sure our customers are connected first time.
Skills & Requirements
- Full UK driving licence (essential)
- Excellent communication skills, both written and verbal
- Good numeracy skills
- Good knowledge of Microsoft office.
- Knowledge of an underground duct network
- Ability to complete surveys to ascertain whether anything is preventing a successful installation.
Job Offer
- 25 days holiday plus an extra day off for your birthday
- flexible and hybrid working
- Generous pension - employer 6%, employee 3%
- Discretionary bonus
- Medical cash plan
- Life assurance
- Shut down over Christmas