We have partnered with an Educational Company, based in Central London. Our client is looking for an enthusiastic Retention Officer to join their busy team. The ideal candidate will be responsible for collating and maintaining the daily attendance registers along with inputting details into a database.
This is a full-time permanent role and is based on site.
Key Duties and Responsibilities of the Retention Officer Role:
- Collect and maintain the daily attendance registers and input details into database.
- Maintain and update student database.
- File and record all documents provided by students to support absences and leave requests.
- Investigate all absences of students and ensure retention procedure is adhered to.
- Identify and monitor all ‘at risk' students and instigate early interventions to support a resolution for irregular attendance.
- To participate in extra curriculum duties as and when necessary for the benefit of supporting students and college events.
- To liaise with tutors, accordingly, provide training and guidance if necessary.
- Liaise with Academic Officers to support students.
To be considered for the role of Retention Officer you will require:
- Bachelor's degree in any related field
- Experience of working in Higher Education sector
Key Information about the Retention Officer role Includes:
- Salary - £28,000
- Evening and weekend work required as appropriate
- Trips away from the office are often required
- Holiday entitlement is 28 days annual leave plus bank holidays
- Up to £5k annual incentives pro-rata given quarterly on meeting KPIs upon successful probation period
- 3% annual increase per year on completion from your start date of service and on meeting KPIs
For more Information on the role please contact Michael on .
We would like to thank you for taking the time to apply for this vacancy. If you are not selected for this position, your CV will be kept on file, and you may be contacted for other suitable roles in the future.