Temporary Accommodation Officer
Kingston
Job Role
To ensure the effective and efficient management of all Temporary Accommodation accommodation in accordance with relevant legislation, policies and procedures.
To ensure all repairing obligations and health & housing safety rating standards are met within Temporary Accommodation provided within the Council's own Hostel accommodation and homes leased in the private sector including that managed by external providers.
To manage relationships with homeless households provided temporary accommodation including action to assist in income recovery, investigate anti-social
behaviour and where needed recover possession.
To build and maintain relationships with providers of Temporary Accommodation.
To identify safeguarding risks, welfare and support needs of residents and the suitability of accommodation provided.
To support the Temporary Accommodation Team Manager and the Accommodation Services Lead by contributing to the overall development of the temporary accommodation service.
Key Responsibilities
To deliver a high quality temporary accommodation management service to homeless households and other occupants of temporary accommodation including
the Council Hostels, Private Leasing Scheme and other supported accommodation including homes spot purchased with providers used to accommodate homeless households, social service clients and individuals with experience of rough sleeping.
To undertake property viewings and sign-ups and to support residents to retain their homes by actively assisting in application for housing benefit on commencement of lettings.
To ensure rent account set-up and closure applicable to a letting providing information to residents on mechanisms for rent payment.
To advise the Housing Access and Housing Solutions team of nominees acceptance of accommodation or in refusal to help secure reasons for this at viewing to provide the Housing Access team.