Leasing Assistant
Are you a customer-focused professional with a passion for delivering exceptional service? Do you thrive in a fast-paced environment, managing leasing activities and creating outstanding resident experiences? If so, we have the perfect opportunity for you!
About the Role
As a Leasing Assistant, you'll be at the heart of the community, ensuring residents experience seamless service 24/7. Your daily duties will include front of house, tenancy administration, building inspections, and resident engagement, all while fostering strong relationships with contractors and suppliers.
Key Responsibilities:
- First point of contact for residents, contractors, visitors
- Conducting sales and leasing activities, including viewings and follow-ups.
- Managing enquiries
- Supporting move-in and move-out processes.
- Assist with resident events to create a thriving community.
- Ensuring the property meets high standards for viewings.
- Handling administrative tasks such as database updates and maintenance requests.
- Responding to resident queries and concerns with professionalism and care.
What We're Looking For:
- Strong customer service skills with sales experience in the property, BTR, or PBSA sector
- Excellent organisational abilities, multitasking skills, and attention to detail.
- A proactive attitude with the ability to work independently and as part of a team.
- Competence in Microsoft Office and property operations software (training provided).
- Strong verbal and written communication skills.
- Knowledge of landlord/tenant legislation and UK health & safety regulations is a plus!
This is a temporary role to start immediately. Based in Croydon, Greater London. £14.50ph