- Audio typing
- Client Records Management
- Financial Services
We are seeking an experienced Audio Typist/Administrator to join an expanding team in Newcastle in Financial Services. This role is ideal for someone who excels in producing high-quality documentation with speed and accuracy, has strong administrative skills, and can manage multiple tasks efficiently. You will play a key role in maintaining the quality of our service by liaising with third parties and providing first-class support to internal and external stakeholders.
Key Responsibilities:
- Audio Typing: Produce documents quickly and accurately.
- Client Records Management: Maintain accurate and compliant records on the company software.
- Communication: Handle phone calls, enquiries, and requests professionally.
- Administration Support: Deliver back-office and reception support when needed.
- Client Correspondence: Manage written and verbal communications with clients.
Additional Duties:
- Reception cover as needed.
- Back-office support.
- Ensure all client administration follows the firm's procedures.
Skills and Requirements:
- Proven experience in audio typing and scribing (typing speed will be tested).
- Confident with IT and Microsoft Office packages, including Teams, Outlook, Word, Excel, and PowerPoint.
- Excellent planning, organizational, and multi-tasking abilities.
- Strong communication skills with the ability to produce concise and accurate business correspondence.
- Motivated, professional, and able to engage confidently with third parties.
- Analytical and problem-solving skills.
- Flexibility and adaptability in a dynamic work environment.
- A proactive team player with a positive attitude.
Working Hours:
- Monday – Friday, 9am to 5pm with a one-hour break (35 hours per week).
Salary & Benefits:
- Competitive salary dependent on experience and qualifications (available upon request).
- 25 days holiday (increasing with length of service) plus Bank Holidays.
- Additional benefits include Birthday Leave, Holiday Purchase Scheme, Life Assurance, Pension, Corporate Eyecare, and shopping discounts.