Green Light Recruitment have a fantastic job opportunity with a client based in Leeds.
They are seeking an Assistant Business Centre Manager to join there team in the outskirts of Leeds with the below experience and attributes.
Daily responsibilities and duties will consist of the below duties:
Sales duties for Assistant Business Manager
- Carry out viewings and tours of office space and industrial units selling the benefits
- Drive ancillary income from telecoms, furniture, cleaning, meeting rooms, mailboxes etc.
- Promote and identify uplift opportunities with customers to increase income and services
- Promotion and selling self storage units in our new facility
- Help support locally driven enquires and sales opportunity
- Identify opportunities to connect and enhance relationships with the local community
- Carry out local marketing activity and following up on leads (old and new)
On site duties of a Assitant Business Manager
- Welcoming visitors to the Business Centre/self storage facility
- Offering refreshments to guests/tours
- Build a solid relationship with customers
- Managing incoming mail
- Manage Mailbox and Virtual office customers
- Managing access control for new/departing customers, visitors, contractors
- Maintaining log of guests, contractors and attendees for fire log
- Work closely with customers upon on boarding to ensure a smooth transition
- Resolve any concerns or problems regarding the business centre experience, office set up and IT
Customer Management for an Assistant Business Manager
- Enhance the entire customer journey – building and strengthen relationships
- Coordinate and organise customer engagement activities
- Promote and encourage site networking and event participation
- Identify opportunities to link customers and their businesses with one another
- Promote ‘refer a friend' incentive
- Oversee car park management, charging thereof and allocations
- Maintain stock levels of refreshments
- Ordering supplies for site events
- Manage supplementary recharging of ancillary services – meeting rooms, co-working etc.
- Manage relationships; encourage positive reviews and oversee complaints
Operations dealt with by an Assistant Business Manger
- Maintain the highest of professional standards
- Daily review of cleaning and maintenance levels
- Oversee cleaning and maintenance operatives and contractors
- Ensure kitchens and communal areas are presented at their best – assisting where necessary
- Maintain sales literature and collateral; including the ordering thereof
- Maintain standards and oversee management of meeting room bookings
- Stationery and supplies management and ordering
- Monitoring H&S platforms – Training provided
- Participate and drive activities that improve the quality of the services provided
- Help support energy consumption and ESG policies
BCM Support from an Assistant Business Manger
- Encourage and promote ESG interactivity and engagement
- Deputise BCM role with all aspects of Business Centre management
- Devise regular fun and engaging activities to hold within the Business Centre
- Support social media activity – content, pictures & videos for followers
- Answering and managing calls and enquiries
- Maintaining availability lists, pricing and newsletters
Support regionally when required within the wider team
Working Hours -35 -40 hrs per week Monday to Friday
Holidays: 25 days holiday
Bonus -Quarterly
Must have a Full UK Driving Licence
If you are interested in this role and would like further details, call our Recruitment Consultants at GLR to discuss today.
Job Type: Permanent
Pay: £25,000.00 per year
Additional pay:
- Quarterly bonus
Benefits:
- Company pension
- Free parking
- On-site parking
Schedule:
- Day shift
- Monday to Friday
Language:
- English (preferred)