VNA Recruitment are currently recruiting for a Business Support Officer for our client based in Havering. The main duties for this role are:
- Contribute to the development of the Business Support Team 'serviceoffer' helping to professionalise and future-proof administrative and support services by participating in task-finish working groups
- Identifying any potential issues with administrative processes and escalating to Team Leaders
- Assessing any service complaints received and escalating to a Team Leader where appropriate
- Promoting the Self Service ethos across departments
- Responsible for owning and pro-actively managing and prioritising tasks to a successful conclusion
- Sharing learning and best practice with peer groups as appropriate
- Providing high quality, consistent, efficient and effective support services within agreed time-scales
- Supporting different front line teams and projects simultaneously
- Providing high level specialist minute-taking support to all service areas across Adult Social Care
If you feel you have the skills required to perform in this role, then please apply today!