Credit Controller
Birmingham
Salary Negotiable
A fantastic, leading firm in Birmingham, known to us as a client for many years are keen to add an experienced Credit Controller to their already impressive team.
Based in well-equipped offices in an impressive setting, close to commuter links, the Credit Controller will benefit from working with a cohesive team of Legal Professionals including Partners, Fee Earners and Support team to deliver a high quality of a full range of duties in Birmingham.
Duties and responsibilities of the Credit Controller:
- Maintain regular contact with clients to ensure proper management of debts to maintain our good cashflow, evaluate credit status of debts, identify and manage risk and escalate when necessary, negotiate payment and payment plans with clients which fall within our firms policy.
- Handle queries and issues from both clients and staff delivering prompt responses and follow ups. Collaboration with lawyers to discuss appropriate terms and conditions for debt repayment.
- Assist in managing credit control email inbox, processing card payments, dealing with daily payments that are paid into our bank accounts and processing requisition slips for these, distributing reports across the firm.
- Provide induction training on Credit Control compliance with standard polices and regulations.
- Any other duties that may be required.
Skills Required:
- Significant experience (2 years+) of working in a similar role within a law firm
- Ability to work accurately, prioritise work and adhere to critical deadlines
- Excellent interpersonal skills with the ability to communicate at all levels
- Proactive and ambitious, with a willingness to challenge in the best interest of the client
- IT literate, with experience of using case management and tax software (ideally IRIS)
The firm are offering 25 days holiday plus bank holidays, and a range of competitive benefits. If you are an experienced Credit Controller, based in or near Birmingham, please get in touch for confidential consideration or send your CV to