Established online retail business based in the heart of Yorkshire, who are a household name in their market. They have customer satisfaction at their heart and are on a mission to expand their digital presence internationally.
To support this, they are looking for a visionary and results-driven Head of Ecommerce to lead and drive their digital strategy.
The Role:
As the Head of Ecommerce, you will take ownership of the entire digital sales platform, ensuring a seamless and engaging online shopping experience. You will be responsible for developing and executing the ecommerce strategy, driving revenue growth, enhancing CX, and managing the performance of the ecommerce team.
Key Responsibilities:
- Develop and implement the ecommerce strategy to drive online sales growth, improve conversion rates, and maximise profitability.
- Manage all aspects of the online customer journey, ensuring an optimised and engaging experience.
- Lead the ecommerce team, including digital marketing, UX/UI design, and web development functions.
- Oversee and improve the performance of the website, ensuring it is user-friendly, mobile-responsive, and optimised for SEO.
- Collaborate with the product and marketing teams to ensure alignment on promotions, product launches, and content updates.
- Analyse sales data, customer behaviour, and website performance to make informed decisions and drive continuous improvement.
- Identify new ecommerce trends, opportunities, and technologies to stay ahead of the competition.
- Manage relationships with third-party vendors and partners, including payment gateways, logistics providers, and digital agencies.
- Set and manage ecommerce budgets, ensuring effective cost control and ROI.
Who We're Looking For:
- Proven experience in a senior ecommerce role, ideally within the retail sector.
- Strong leadership and team management skills with the ability to motivate and inspire.
- A deep understanding of ecommerce platforms, digital marketing, SEO, and UX/UI principles.
- Excellent analytical skills with the ability to translate data into actionable insights.
- Experience with ecommerce software and tools (e.g., Shopify, Magento, Google Analytics, etc.).
- Strong project management skills and the ability to manage multiple priorities.
- A customer-centric mindset with a passion for delivering outstanding online shopping experiences.
- Experience working in a fast-paced, growth-driven environment.
Why Join Us:
- Be part of a rapidly growing and innovative company with exciting opportunities for career progression.
- Work in a dynamic, collaborative, and supportive team environment.
- Competitive salary and benefits package.
If you are a strategic thinker with a passion for ecommerce and a track record of driving online sales growth, get in touch.
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