CUSTOMER MARKETING MANAGER
SALARY UP TO £55,000
HYBRID
BRIGHTON - 3 DAYS IN THE OFFICE
THE COMPANY
This is one of the UK's leading providers of overseas activity holidays
THE ROLE
As a Customer Marketing Manager, you can expect to be involved in the following:
- Work with the Head of Direct Marketing to implement strategies to improve the customer lifecycle journey
- Manage email/SMS production and customer comms automations
- Support in the delivery of the annual marketing strategy
- Identify opportunities to innovate growth strategies to keep the audience engaged across all direct marketing channels - email, post, SMS, Social, on-site as well as brand partners and trade
- Oversee social media accounts, posting regular content and analysing metrics
YOUR SKILLS AND EXPERIENCE
- Extensive experience using CRM platforms like SuiteCRM and Dotdigital or equivalent
- Customer lifecycle management experience
- Understanding OF content performance metrics and ability to use analytics tools to make data-driven decisions
- Strong stakeholder management experience
BENEFITS
- Salary is up to £55,000
- 25 days holiday + bank holidays
- Life Assurance x 2 salary
- Additional partner discounts
- Free on-site gym & shower facilities
- Holiday deals (70% discount + additional discount for children)
- Cycle to work & Tech scheme
How to apply
Express your interest by sending your cv to Valentine via the apply link attached to this page