Regional Service Desk Co-ordinator
Borehamwood, Hertfordshire
£30,000 + Pension + Parking
If you are a helpdesk professional then this role for a Regional Service Desk Co-ordinator role could be perfect for you.
Some of your duties will include:
- Co-ordinating the maintenance and repair of equipment on behalf of clients
- Liaising with clients, establishing their requirements and providing an excellent service
- Planning all reactive jobs to ensure that service issues are achieved
- Ensuring that planned works are completed within contractual limits
- Preparing job sheets and allocating work to team of field based engineers
- Tracking jobs being completed keeping a focus on SLAs in place
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