�?? Duty Manager Opportunity in Richmond – £28,224 per year �??
Our client, a prominent leisure facility in Richmond, is looking for an experienced and motivated
Duty Manager
to join their team. This role is perfect for someone with a passion for the leisure industry, who can lead a team to deliver outstanding service and ensure a safe, enjoyable environment for all guests.
About the Role:
As Duty Manager, you will oversee the daily operations of the facility, ensuring high standards of service and safety are met. You'll manage a team of staff, monitor customer satisfaction, and play a hands-on role in enhancing the overall visitor experience. This position offers an exciting opportunity to advance your career while contributing to a valued community space.
Key Responsibilities:
- Oversee day-to-day operations, ensuring safety and service standards
- Lead, motivate, and develop a team of staff across the facility
- Handle customer inquiries, complaints, and incidents with professionalism
- Manage facility maintenance, cleanliness, and operational efficiency
- Ensure adherence to health, safety, and company policies
Requirements:
- Previous experience in a supervisory role within the leisure or hospitality sector
- Strong leadership and team management skills
- Excellent communication and customer service abilities
- Knowledge of health and safety regulations
- NPLQ in date
- Enhanced DBS or willing to undertake
Please note this role is a full time position of 36hours per week with evening and weekends included
What's on Offer:
- Competitive salary of £28,224 per year
- A generous holiday allowance of 40 days (which includes bank holidays)
- Discounts with many leisure activities, restaurants, shops and other establishments.
- Leisure Membership
- Contributory pension scheme
- Childcare vouchers
- Career development and training opportunities
- Supportive, team-oriented environment
Ready to lead in a rewarding, community-focused role? Apply today to join our client's team as a Duty Manager and make a real impact.