Job Description
Keysafe Tenant Vetting
,part of Connells Group
,
are looking for
Tenancy Administrative Assistant
to join our growing team in
Grantham
, to assist in carrying out
tenant referencing
in accordance with our company service standards, service level agreements, company policies, directives and statutory rules and regulations in our lettings division.
We are looking for individuals who are efficient, customer focused, KPI driven, professional and with a keen eye for detail. The ability to work accurately under pressure is essential in this position. The ideal candidate will be an organised self-starter who works well as a team and is excited by new daily challenges communicating with people all over the world.
This is a permanent office based role with a salary OTE £24,000 working 37.5 hrs per week Monday-Friday 9am-5:30pm. Bonuses will apply once the probationary period is passed.
Key responsibilities
of an Tenancy Administrative Assistant:
- The role is to assist in verifying information given to us by prospective tenants/guarantors in order for the tenant to move into a rental property.
- To assist in providing a clear financial picture of a prospective tenant for a landlord.
- To carry out regulatory checks on new tenants
- Ensure systems are kept up to date with information on ongoing applications.
- This role is mainly PC based with telephone work.
Skills and experience required as an Tenancy Administrative Assistant:
- Previous Administration and customer service experience is preferred but not essential.
- You will need excellent professional communication skills, both written and verbal and the ability to deal confidently with internal and external clients
- You will need superb accuracy and a good eye for detail
- Good numeracy Skills
- A focus on customer care and providing an excellent user experience.
- You will need to be resilient, positive and organised
- IT Literate (MS Office, Internet and email systems)
- The ability to work independently and as part of a team
Connells Group
is one of the largest and most successful
estate agency
and
property services
providers in the UK. Founded in 1936 and with a network or over 1,250 branches, the Group combines
residential sales
and
lettings
expertise with a range of services including
new homes
,
mortgage services
,
surveying
,
conveyancing
and more!
Connells Group UK
is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity
EACS04558