- **NEW SALES ADMININSTRATOR POSITION***
Location - Wickford (must be able to drive)
Salary - Up to £28,500 per year
Benefits - 28 days holiday, Pension and career progression
You'll be working in a small close knit team with 6 other colleagues and 1 other sales administrator.
Your work will be seen and you won't be "just a number". This means progression is certainly on the cards and you can really grow with the business.
You'll need to have a background in processing orders and talking to trades.
Below is a list of key responsibilities:
- Order Processing: Manage and process sales orders via SAGE ensuring accuracy and timely processing, to promptly to facilitate smooth sales operations.
- Quotes: Prepare quotes and sales orders within agreed deadlines
- Customer Record Management: Maintain organised and up-to-date customer records to support effective account management via email and phone
- Customer Support: Build relationships with new and existing customers, providing technical advice as needed and resolving customer enquiries satisfactorily, conducting follow up calls as necessary
- Administrative Support: Offer comprehensive administrative assistance to the sales team, encompassing scheduling, correspondence, and document management, managing email inboxes efficiently
- Communication Skills: Demonstrate strong communication and interpersonal skills, ensuring effective interaction with customers and internal teams.
- Software Utilisation: Utilise SAGE and CRM software to manage customer information, track sales activities and performance, and support sales representatives.
- Problem-solving: Employ problem-solving skills to address customer inquiries and resolve order-related issues, fostering customer satisfaction.
- Metrics and Spreadsheets: Track and analyse sales metrics using spreadsheets and other tools to measure and report sales performance
- Technical training will be offered as appropriate
Requirements:
- Maths and English GCSE pass
- Minimum 2 years working in a sales admin role
- Sales order processing experience
- Experience working with an ERP system before such as Sage, SAP, Oracle, or Microsoft dynamics to name a few
- Experience working with and creating sales reports
- Good written and verbal communication skills
If you think you are a good fit for this role please apply with a copy of your CV to be considered for interviews.