Corporate Administrator - Mercedes Benz Oxford
Full-Time, 40 hours
£25,168.50 + Employee Benefits
Provide first class support to our business
Working with one of the World's leading brands you will be accountable for the tasks and activities to ensure a vehicle is ready for delivery or collection to meet the service level agreements set; and meeting Inchcape and the OEM compliance standards. There is also an opportunity in this role to work 1 day per week from home on a rota basis.
What we can offer you
- 33 days' annual leave, including bank holidays (pro rata)
- The opportunity to buy additional holiday
- Retail discounts that save you money every day
- Gym discounts, cash healthcare plans, and a cycle-to-work scheme
- Car discounts for new and used purchases and servicing
- Flexible pension scheme and Sharesave scheme to grow your savings
- Family-friendly policies that help you spend more time with the people that matter
- A wellbeing programme to support you and your family
- Ongoing recognition from your peers and leadership team
- A community volunteering day
What you'll do day to day
- Ensure all vehicles meet required Service Level Agreement requirements set by our customers.
- Preparation and onward delivery of the fleet vehicle to the agreed standards.
- Ensuring training and knowledge is updated in line with the vehicle model changes etc, to carry out accurate vehicle handovers to all logistical suppliers.
- Thoroughly check vehicle specification prior to delivery ensuring the vehicle ordered matches the customer requirement.
- Gain and develop systems knowledge to effectively use the Dealer Management system (CDK Kerridge), the Factory ordering system (SLi) and our Fleet stock and orders system (Salesmaster / Fleetbase).
- Order delivery Packs and advise customer when the vehicle is enroute to site.
- Book PDI with the Service department
- Book delivery with a view to minimising costs, whilst operating within the customer's SLA.
- Ensures all administration tasks are completed in a timely and accurate manner.
Helpful skills and qualifications
Don't worry about ticking off every single skill here - if you care about delivering great experiences as much as we do, we want to hear from you.
- Incredible customer service skills
- Self motivation and highly organised
- Excellent communication skills, verbal and written
- Previous experience in a sales admin role
- Computer literacy
- A fantastic coping strategy to work under pressure
- Customer always at heart
Who we are
Inchcape is a global automotive group that sells, services, and repairs the world's best-known car brands, from Audi, Toyota, Volkswagen, and Lexus to BMW, Jaguar, Land Rover, and Mercedes-Benz.
But you don't need to love cars to work with us - you just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. That's why we believe Inchcape is for everyone.