Role: Customer Support Executive
Location: Cranfield – must have own transport due to location!
Hours: Mon – Fri 9am – 6pm. Hybrid working
Salary: £22,000 - £25,000
I am looking for an enthusiastic Customer Support Executive to provide a high level of customer support and assistance for our clients at all stages of their customer journey.
What's in it for you?
- Free parking
- Access to Perkbox (discount cinema tickets, tastecard etc)
- Pension
- Work from home 2 days a week
- Regular ‘paid for' work socials
- Commission OTE 3-5K a year on average
What will you be doing in the customer support executive role?
- Assisting clients in the initial set up and start their coaching process.
- Handling inquiries through incoming calls/emails
- Contacting clients to check in with their progress.
- Being the main point of contact for your allocated clients to support.
What we would like from you:
- Previous experience in office-based customer support
- Good IT skills & experience with Microsoft Office products
- Excellent verbal and written English communications skills
- Good interpersonal and client relationship skills
- Ability to operate in a lively and fast-paced environment
- Time management, organisation, and planning skills
BEDFORDPERM
Thank you for your interest in this vacancy, which is being advertised by Osborne Appointments, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.
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