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A market leading financial client based in London require an accomplished Lead Service Designer to join them for an exciting and challenging engagement.
For this opportunity you will be an employee of ourselves working on site with the client while being rewarded with a strong salary, holidays, pension, certification opportunities and more!
Job Title: Lead Service Designer
Duration: 6 months fixed term assignment
Location: London (2 days week on site)
Start: Immediately
Salary: Circa £100k/Annum
Looking for an experienced Service Designer to join our Digital Devices lab. Pivotal point of evolving digital experience, and the services look after crucial to enabling customers to get the most from their online and mobile banking.
Experience and skills Required:
- Design community to share knowledge, create ideas, and embed principles of design across a range of product, service and customer journeys.
- Customer journey mapping, Service blueprinting, Creative workshop facilitation, Co-creation, Storyboarding, Service safari, Persona development, Interviews and Diary studies.
- Researching and documenting current state services and experiences, and prototyping future state services.
- Leading others to make good experience design decisions, bringing the user perspective to the forefront and challenging the validity of constraints.
- Experienced within Agile and Figma is essential.
- Working closely with data and design analysts to define metrics to measure the outcome and customer impact of our designs, and then using these insights to inform the continuous improvement of our propositions.
**Ajilon Consultant**
You will be an integral part of Ajilon (Adecco), a FTSE500 Global organisation with over 52 clients and sole supplier to the biggest organisations in the country and the world. You will be employed by ourselves as an Ajilon Consultant working onsite with our client where you will receive a regular salary, annual bonus payment, pension contributions, holiday and sick pay, plus a number of additional benefits such as medical insurance, income protection, critical illness and life insurance, access to our discounted benefits website and library of online training materials and future career and certification opportunities.
This great opportunity is being offered on a PAYE basis which means a LTD/Umbrella company cannot be used.
If you think you have the experience and you would like to become an employee of this fast growing business unit within Ajilon please apply with your CV right now for swift consideration!