Aftermarket Support Specialist - Robotics & Automation / Nr Farnborough / Up to £57,000
Are you an expert in Robotics & Automation looking for your next challenge?
We're looking for an Aftermarket Support Specialist to ensure our service teams are fully prepared to support new automation products. You'll play a key role in gathering technical information, coordinating training, and working with suppliers to deliver a seamless aftermarket experience.
**Aftermarket Support Specialist Responsibilities:
- Gather and improve technical info and documentation for new automation products.
- Coordinate spare part solutions and ensure all tools and manuals are ready.
- Act as the main point of contact for automation products, supporting internal teams, dealers, and suppliers.
- Manage service levels and warranties for suppliers, and support with warranty claims.
- Deliver training programs to dealers and internal teams on new products.
- Develop troubleshooting guidelines and ensure diagnostic tools are available.
**Aftermarket Support Specialist Profile
:
- Degree in automotive engineering or related field.
- Strong understanding of robotics, automation, hydraulics, electrics, and diagnostic tools.
- Experience with aftermarket and service organizations.
- Ability to deliver technical training and create manuals.
- Organized, independent, and able to travel.
- Fluent in English (another European language like German is a bonus).
If you're ready to take on this exciting role and drive innovation in Robotics & Automation, we want to hear from you!
_Application Process: _ We aim to respond to all applicants within 5 working days. If you don't receive a response within this period, please consider your application unsuccessful.
_Privacy and Data Retention: _ By applying to this position, you confirm your consent to the retention of your personal data. The data you provide will only be used for recruitment purposes, stored securely, and treated as confidential in compliance with our Privacy Policy. Our T&C's, Privacy Policy, and Disclaimers are available on our website: www.Syntechrecruitment.co.uk
_Syntech Recruitment Limited: _ We act as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.