Job title: Service Desk Analyst
Salary: Up to £40,000
Working hours: 8:30am - 4:30pm or 9:30am - 5:30pm
Location: South West London
Working style: Hybrid - 3 days in the office and 2 days working from home depending on business demands
We are working with a Law firm who are looking for a Service Desk Analyst who is willing to get involved in projects and expand their skillset. They need a Service Desk Analyst in order to support their growing user base.
Due to the structure of the team, the Service Desk Analyst will have the chance to get involved in numerous aspects of IT and become a Jack of all trades. As the Service Desk Analyst, you will also have the chance to work on projects including cloud migrations, Office moves, Windows 10 to 11 upgrades, Exchange to Exchange online migration and rollouts.
Essential skills - Service Desk Analyst:
- Active Directory
- Windows 10
- MS Office
- Exchange admin portal
- Willing to get involved in everything
Desirable skills - Service Desk Analyst:
- Any cloud experience
- Legal experience - iManage, BigHand
- VMware
- MiCollab
Service Desk Analyst / 1st Line Support / IT Support / Helpdesk / Desktop / Active Directory / AD / MS Office / Office 365 / O365 / Exchange / Windows / Windows 10 / iManage / BigHand / Legal / Law / VMware / MiCollab