About us:
We, the Mitsubishi Electric Group, contribute to the realisation of a vibrant and sustainable society through continuous technological innovation and ceaseless creativity. "Changes for the Better" represents the Mitsubishi Electric Group's attitude to "always strive to achieve something better", as we continue to change and grow. Each one of us shares a strong will and passion to continuously aim for change, reinforcing our commitment to creating "an even better tomorrow".
Role summary:
This role sits within the Lift & Escalator Division, a business unit within MEU-UK. The role supports our contractual service clients which covers a very broad range of customers, from large corporate commercial sites to high wealth individuals' private homes. The role is field based and is the most significant client facing position within the business regarding the day-to-day contact with our clients. Strong and effective service delivery will help ensure we both retain and grow the service portfolio which will support the broader divisional and branch goals.
Skills/Responsibilities:
- NVQ Level 3 in Lift Servicing Qualification
- Good electrical / mechanical skills and the ability to apply these in a practical environment
- Strong organisational skills, including workload planning and the balance between responsive and planned activities
- Capability to interpret maintenance manuals, schematics, and wiring diagrams, and familiar with the use of standard test instruments and hand tools
- Effective communication skills to enable strong relationships to be establish with a broad range of commercial and residential customers
- Able to liaise with engineering personnel to resolve unusual problems in system operation and maintenance
- Computer literate and familiar with filed service software and MS Office
- Advising management regarding customer satisfaction, product performance, and suggestions for product
In return for your commitment, we will offer you some fantastic benefits:
- Generous annual leave allowance - 25 days per year, plus bank holidays increasing by one day with each year of service until 27 days per year
- Flexible Working - we offer a range of flexible working options that include working from home or hybrid working
- Pension
- Life Assurance
- Group Income Protection Scheme
- Private Medical, Dental Insurance and a Cash Plan Scheme - Single cover funded by Mitsubishi
- Access to Mitsubishi's very own discount platform
- Colleague Referral Scheme
- Holiday Buy
- Long Service Awards
- Cycle to Work Scheme
- Sports & Social Club (Recent events such as theatre trips, Ascot, Paintball, The Darts)
- Employee Assistance Programme including additional services Eldercare & Best Doctors
About Us:
We, the Mitsubishi Electric Group, will contribute to the realisation of a vibrant and sustainable society through continuous technological innovation and ceaseless creativity, as a leader in the manufacture and sales of electric and electronic equipment used in Energy and Electric Systems, Industrial Automation, Information and Communication Systems, Electronic Devices, and Home Appliances.
Equality and Diversity:
As the business environment around Mitsubishi Electric Group is rapidly changing, providing a workplace where employees can work to their full potential regardless of gender or age is essential to business development.