Independent Living Advisor (Housing)
£27,250 per annum
Bedfordshire and Northamptonshire
Permanent, Full Time
(This role is knows internally as a "Life24 Advisor")
As a Life24 Advisor, you'll build lasting relationships with customers, providing housing-related support through signposting and referrals. You'll provide friendly and helpful support to customers, empowering them to maintain an independent and fulfilling lifestyle within the comfort of their homes.
What you'll be doing ?
- Build rapport and assist in independent living
- Offer housing-related support through referrals
- Participate in the Out Of Hours Rota
- Collaborate with a diverse team of advisors
- Use Microsoft applications and technology-enabled care systems
- Address social isolation and support vulnerable individuals
Please read the attached job description before applying.
What we're looking for...
- Empathy, compassion, and resilience
- Flexible and effective communication skills
- Ability to work independently or as part of a team
- Confidence using IT systems for accurate record-keeping
- Strong administrative skills and attention to detail
- Knowledge of GDPR and customer confidentiality
- Planning and organising skills with minimal supervision
- Dynamic and flexible approach to working
As part of the emergency Out of Hours service, you must be comfortable with driving to sites at all hours of the day if needed (within Bedfordshire, Buckinghamshire, Hertfordshire and Northamptonshire.)
While experience with technology-enabled care is desirable, it's not essential - as long as you're willing to learn and committed to making a positive impact, we can teach you the rest!
Perks of working at Grand Union
- Annual leave of 25 days, rising to 30 days after 5 years of service
- Generous pension scheme - employer contribution up to 10%.
- Extra day's leave for no sickness absence in the financial year.
- Christmas week off (no need to use your annual leave allowance!)
- Opportunity to buy/sell annual leave.
- Enhanced maternity, paternity, and adoption leave.
- Paid emergency and compassionate leave.
- Life assurance (2x salary).
- Generous sick pay.
- Free annual flu jabs.
- Paid qualification.
- Plus more!
Important Information
We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.
A full driving license is essential for this role.
A DBS in required for this role (we will provide this)
We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.
Closing: 16 June
Phone screening: 20 June
Assessment day: 25 June
Please note these dates are set in advance and so we cannot accommodate alternative dates for individuals
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Our company
At Grand Union, we know that what we do matters. We build more homes, stronger communities and better lives.
We've been in business for over 25 years and provide 12,500 homes for more than 27,000 people across Bedfordshire, Buckinghamshire, Northamptonshire and Hertfordshire. We're an £86 million turnover social business with 400 staff.
Our mission is more homes, stronger communities, better lives. We build affordable homes, provide personal support, and help people to learn, work and be healthy.
We're a financially stable and innovative not-for-profit organisation that believes in partnership and collaboration. We plan to build 1,959 more new homes in the coming years to play our part in ending the housing crisis.