Offical job title is Ground Rent Co-Ordinator
This is an interesting role, as 2 days of the week you will be doing the Accounting and 3 days a week on Administration, so this role is really varied.
Working Hours
3 days you will start at 8 - 5pm
2 days you have flexibility to start earlier or later and finish later as long as core hours are covered, so to give you an example, you could do 8-5pm, or 7-4pm, or 9-6pm
Hybrid is avilable - on a request basis with Line Manager after training.
FULL TRAINING WILL BE GIVEN
Main Duties
To assist the Ground Rents team in billing, collecting and recording ground rent
- To deal with queries from leaseholders by phone and email
- Take card payments using Sagepay
- To post cash on leaseholder accounts
- To manage mail out of demands, reminder letters etc.
- Dealing with Managing Agents, Solicitors and Operating Companies
- Dealing with the assigning of leases and queries from Solicitors
- Preparing and uploading newly completed units to the system
Skills, Knowledge and Experience Required
A proactive, driven person with common sense, attention to detail, and the ability to work effectively
- Good level of IT skills and a credit control knowledge
- Confident telephone manner
- Communication (written and verbal), negotiation and problem solving skills
Annual Leave
Initially 22 Days plus 3 Days for the Christmas Period
- A Day is added each year for the next three years, so at 5 years service you would have 25 Days Annual Leave plus 3 Days for the Christmas Period
Benefits
Medical Health Care
- Pension
- Rewards Benefit Scheme
- Breakfast
If your application is successful, you will be contact shortly.
The job title and description in this advertisement may differ from the client's official job description/contract .We appreciate your interest in this role. E-Personnel Recruitment aims to acknowledge all applications, but due to the high volume of CVs we receive, this may not always be feasible.
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