AJ Chambers is working with a Top International Law Firm who are seeking an HR Co-Ordinator to join their London office.
To own and coordinate standard HR processes and activities from beginning to end. To provide a client-focused front-line HR service to all UK employees and provide full support to the HR Advisory & Recruitment (lateral hire) teams with the delivery of core processes.
The department
The London HR team is led by a Global HR Director and comprises of a generalist HR Advisory team along with specialists in the areas of Diversity and Inclusion, Sustainability, Reward and Benefits, Resourcing and Early Careers.
Internationally, we work with Office Managers or HR Managers across offices in Europe, the Middle East, Asia and the USA.
Key activities/responsibilities
Advisory:
- Owning, delivering, and continually improving the onboarding process - including pre-employment checks, coordinating all internal communication, liaising with new joiners and providing all relevant documentation and system updates and running induction sessions.
- Managing all initial HR enquiries via the HR HelpDesk, email, phone or in person - providing a responsive and solution focused front-line HR service working to set timelines. Offering support on all process and policy related queries and directing enquiries to the relevant team members where appropriate.
- Managing the probation process for all UK employees.
- Being first point of contact for all probation and appraisal process related queries, escalating as required.
- Conducting exploratory meetings with line-managers, providing initial advice on next steps where issues have been identified with regards to probation.
- Conducting wellbeing check-ins with employees and coordinating support where required.
- Coordinating the process of determining and providing workplace adjustments to employees who have a disability, impairment, or long-term health condition and who may have specific requirements for workplace adjustments to be made to enable them to carry out their roles.
- Together with the Senior HR Advisor, owning all family leave and additional leave processes, including employee correspondence, DSE assessments, maternity coaching, maternity buddy system and monitoring leave/return dates. Liaising with payroll and conducting meetings with employees scheduled to take maternity/adoption/Shared Parental leave to provide guidance on policies and procedures.
- Assisting the Senior HR Adviser with secondment related processes relating to both UK and international offices.
- Attending disciplinary and grievance meetings in the capacity of note-taker. Producing transcripts of meetings for relevant parties.
- Owning the leaver process, including documentation, communication to leavers and line managers, liaising with IT and providing references as required. Conducting exit interviews.
- Owning projects relevant to areas of responsibility and assisting the HR advisory team with ad hoc project work as and when required.
- Providing introductory training on the HR system (Cascade) when requested and answering ad-hoc queries from international Office Managers.
Administration:
- Setting up and maintaining all employee records relating to the employee lifecycle.
- HR system management including:
- inputting personal detail changes, holidays, absence, work pattern changes etc.
- Running the annual holiday close and carry over process.
- Running regular and ad hoc reports.
- Providing HR system training to users when required.
- Ensuring the HR Dashboard accurately reflects joiners, probations, leavers, family leave, flexible working arrangements etc.
- Ensuring the new joiner tracker and payroll tracker are up to date.
- Producing all employee correspondence relating to the employee lifecycle and annual HR calendar (e.g. contract variations, salary review letters etc.).
- Archiving and data destruction, ensuring GDPR compliance, following Firm guidelines.
- Monitoring sickness and other absence records and identifying any issues.
- Preparing various MI to support data and trend analysis.
Recruitment:
- Assisting with recruitment and interview processes, tracking and updating status of candidates on AllHires and arranging interviews as required.
- Building and maintaining relationships with recruitment agents and hiring managers/Partners.
- Attending business support interviews as and when required.
Skills & Experience - essential:
- Three years' experience in a HR generalist role (HR Coordinator/Administrator/Assistant).
- Experience working with an HR information system.
Skills and Experience - desired:
- CIPD Level 3.
- Legal industry/partnership/professional services experience.
- Experience managing employee wellbeing.
- Experience in assisting with recruitment processes.
For more information please contact Jess at AJ Chambers.