Sales Negotiator
Full-time. Permanent
Great opportunity working for a highly-regarded company. No weekends!!
Work within the front of house and provides a professional and efficient service to all customers both face to face and by telephone. Ensure all residential properties are handled proficiently from initial enquiry through to satisfactory conclusion.
Duties
- Register applicants either by database imports, email, telephone or face to face
- Match applicants with properties based on their requirements
- Manage a register of applicants
- Identify business opportunities when speaking to clients, whether it be booking a market appraisal, offering financial services/solicitor referrals and cross selling company services such as formal valuations and lettings opportunities
- Book viewings, obtain feedback and provide regular updates to vendors
- Book market appraisals
- Book EPCs
- Provide support and advice to the vendor to help them to achieve the best outcome
- Using the property software and other associated systems such as LFS, Rightmove Plus etc on a daily basis to assist with activities
- Keep in regular contact with available stock to ensure vendors have a consistent level of contact throughout the marketing process, including, but not limited to, analysing property portal data, suggesting price reviews and reviewing marketing photographs
- Take offers and record all appropriate information
- Liaise and negotiate between buyers and vendors to a successful conclusion
- Obtain proof of funding
- Obtain and process ID to comply with AML compliance checks
- Sales progression and liaising with solicitors
- Diarising sales progression and ensuring all updates are provided to all parties in a property transaction without delay
- Build and maintain excellent working relationships with buyers and vendors
- Work to agreed company policies and processes at all times
- Maintain all records on property software to a high standard and in line with data protection
- Update social media as necessary
- Support other team members as and when required
- Takes absolute ownership for the management of own workload and responsibilities to ensure that all tasks are completed each day
- Takes payments from clients in cash or cheques and updates the payment ledger
- General administration such as filing, scanning, photocopying etc
- May be required to carry out other duties as reasonably required and directed
Key Skills
- Attention to detail
- Strong self-management skills
- Good written and verbal communication skills
- The ability to build relationships with colleagues and clients
- A desire to offer the highest level of customer service and a willingness to learn
- Resourceful and able to work on own initiative and within a team
- Ability to work well under pressure during busy periods
- Focused on providing exceptional customer service and maintaining the highest professional standards at all times
- Great work ethic, punctual and reliable
- Act with honesty and diligence at all times
Schedule
Monday to Friday, 9.00am to 5.00pm
Benefits
Company social events
Generous holiday allowance which rises with service
Annual pay review