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- Temporary Customer Service Advisor
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Sheffield
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£23,000
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4 Months
Elevation Recruitment Group is excited to partner with a renowned Sheffield-based software company to recruit a Temporary Customer Service Advisor. This role offers a fantastic opportunity for a dedicated individual to become part of a vibrant and forward-thinking team on a 4 month contract.
As a Customer Service Advisor, you will be the first point of contact for customers, providing excellent service and support. This role requires strong communication skills, a customer-focused attitude, and the ability to handle enquiries efficiently and professionally.
Customer Service Advisor Key Responsibilities:
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Handle customer enquiries via phone, email, and chat, ensuring prompt and accurate responses
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Provide product information and support to customers
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Resolve customer issues and complaints in a professional manner
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Maintain up-to-date knowledge of company products and services
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Log and manage customer interactions in the CRM system
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Collaborate with other departments to ensure customer satisfaction
Customer Service Advisor Requirements:
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Previous experience in a customer service or support role, preferably within software
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Excellent communication and interpersonal skills
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Strong problem-solving abilities and a customer-focused attitude
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Ability to work independently and as part of a team
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Experience with CRM systems is a plus
If you are a customer-focused professional looking for a temporary role, please apply!