Description
Job description:
To provide an excellent café facility to students and staff within the in-house catering service. To manage the kitchen area within the Duke St café, including supervision of a small team and manage catering supplies and food preparation to enable a breakfast and lunch service during term time.
Key Responsibilities
- Utilise previous experience and knowledge of the area of work to support an effective, user-friendly and professional service
- Set up and operate the kitchen area of the Duke Street cafe to facilitate an establishment standard breakfast and lunch service
- Demonstrate a range of required skills and understand use of standard kitchen equipment and advise on the safe use of such equipment
- Establishes systems to ensure accurate records of maintenance are kept
- Establishes systems to ensure accurate records of H&S are kept
- Establish systems to ensure accurate Food safety records are kept
- Comply with internal and external health and safety guidelines, instructions and regulations
- Ensure kitchen and associated areas are maintained, and in a clean and tidy manner at all times
- Ensure high levels of customer service promoting a positive image of the College. Including participating in open evenings and events where applicable
- Comply with set quality standards and procedural instructions
- Help to ensure through good working practices that the objectives, values and aims of the school college are achieved and students receive an excellent experience as service users
- Supervise staff as required. This will include:
- o Allocating tasks
- o Ensuring accurate completion of tasks
- o Monitoring performance
- Train staff (including bank staff) where necessary in particular areas of expertise and/or specialist knowledge
- Undertake risk assessments to ensure risks are understood and mitigated
- Resolve problems and issues, diagnose faults and respond to complaints or queries, where appropriate refer on to the appropriate perso
- Assist with budget and resource management
- Contribute to the development of a healthy, inclusive and diverse food offer meeting the needs of all customers
- Monitor levels of stocks and consumables/basic equipment when required to do so order replacements acting within procurement policies
- Where it is identified as necessary handle cash or cash equivalents
- Comply with college security, stock control, cash-handling procedures, standards and audit requirements
- Comply with financial regulations within own area of work
- Due to the changing nature of our work, this job description serves as a framework to outline the main areas of responsibility. You may be required to undertake other activities of a similar nature that fall within the remit of your area of work.
Skills, Knowledge and Expertise
Essential Criteria:
- Relevant sector practical experience and trade skills.
- Experience in the effective use of Microsoft Office applications and / or other computer packages including Word documents and Excel spreadsheets.
- Good practical skills and the ability to demonstrate to others.
- Prior industry/college experience of similar employment
- Ability to work both as a member of a team and independently using your own initiative.
- Strong customer focus and communication skills.
- Personal qualities of integrity, honesty, transparency and commitment to/ownership of the mission & values of the College.
- Positive personality – self-motivated, passionate & driven to achieve results through effective, inspiring leadership & common sense practicality**.**
- High level of communication and interpersonal skills
- High degree of cultural awareness & ability to achieve alignment, shared goals & delivery of results across multiple environments, stakeholders & cultures.
- Ability & willingness to be an inspiring ambassador for the College.
- Ability to work to tight deadlines & conflicting priorities.
- Nimble, agile attitude - embraces change & can cope well with ambiguity.
- Ambitious & challenging, but within a ‘winning team' ethos & spirit of respect for colleagues.
- Must be committed to their own CPD.
Desirable Criteria:
- Experience of maintaining trade equipment & tools
- Relevant maintenance knowledge within domestic, commercial and industrial applications
Benefits
- Generous annual leave - We offer the highest holiday entitlement in the City Region
- Competitive salary - Our salaries are the highest within FE in the City Region
- Access to our Employee Benefits Platform, offering hundreds of discounts and savings
- Wellbeing support - Access to a free, independent and confidential 24 hour counselling support, as well as general wellbeing and lifestyle support through our platform and app
- Pension Scheme - We contribute 5% for business support staff and up to 24% for teaching staff