Our local authority client based in Nottinghamshire are urgently seeking an experienced Administration Officer.
*£12.18 an hour PAYE*
Overall job purpose
Provide an efficient and effective administrative service in support of the Housing Repairs and Maintenance Sections whilst also addressing customer requirements via the operation of a Repairs Call Handling Centre.
Key tasks and responsibilities - post specific
- Receiving, recording, diagnosing and prioritising enquiries, including repairs orders, operating a repairs appointment system, working in a Repairs Call Handling Centre and making arrangements for home visits.
- Report any repairs, maintenance, health and safety hazards, customer enquiries, breaches of tenancy, safeguarding or vulnerability that are identified during day to day activities.
- Maintaining an effective and efficient data filing and management information system including inputting and retrieving statistical information, programmes of works, spreadsheets, etc.
- Processing of orders and invoices on behalf of the Authority in accordance with the relevant procedures.
- Undertake a range of general administrative duties such as, filing, writing letters of a basic and routine nature, the completion and circulation of minutes etc.
Please apply with your updated CV ensuring that any gaps in employment are explained.
At this point, may we take this opportunity to thank you for the interest you have shown in this role. Unfortunately, due to the high volume of applications that we receive, it is not always possible to respond to everyone. Therefore, unless you hear from us within the next 7 days, your application for this vacancy will have been unsuccessful.