Job Title: Billing Administrator
Location: Bridgend, South Wales
Salary: £25,000 per annum (Depending on Experience)
Job Type: Full time, Permanent
Working Hours: Monday to Friday - 9.00am to 5.30pm (Flexible Hours within 8am - 6pm)
About Flotek:
Flotek Group is a dynamic and innovative technology company with a nationwide presence. We specialise in providing IT and communication solutions to small and medium-sized businesses across the UK. Our mission is to empower businesses with cutting-edge technology while delivering exceptional customer service.
About the Role:
Responsibility for processing of billing information to invoice our customers for their services, and reconciliation against supplier invoices, as well as being responsible for responding to customer queries.
Your role is crucial to ensuring that the outputs from the Billing team can produce actionable and informative data to support the growth of the business, and to ensure that you are part of the outstanding customer experience that that we hold ourselves accountable to.
Key Responsibilities:
- Updating our Billing Platform & Accounts with new services which go live, according to instructions from our central CRM
- Ensuring accurate and consistent entry of data, to allow for granular reporting
- Ensure that the data entry is performed in a timely manner according to strict internal deadlines
- Reconciliation against supply invoices of unit costs, quantities and billing dates
- Liaising with Billing Manager to flag areas of concern and process improvement, in particular with a focus on automation to increase efficiency
- ‘First Line' responsibility for dealing with billing queries, ensuring these are followed up with promptly and accurately with the customer
Experience Required:
- Obsessively detail orientated
- Ability to adjust to deal with a high volume of work and deliver against regular deadlines
- Embrace change, as we continue to add new customers, companies and products into our rapidly growing group
- Passion for customer experience and excellence
- Strive for continual process improvement as the team scales
- Financially and commercially minded, with a desire to ensure the data outputs can be used for granular analytics of key Management Information
- Pro active and enthusiastic to take ownership of day to day role and ongoing project work
Renumeration and Benefits:
- Basic Salary of £25,000 (Depending on Experience)
- Staff Share Equity Scheme
- 21 Days Holiday increasing to 25 with 4 years of service (+ bank holidays)
Please Note:
Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK.
Please click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with the experience or relevant job titles of; Accounts Assistant, Accounts Clerk, Finance Clerk, Credit Controller, Finance Assistant, Payment Processing, Purchase Ledger, Assistant Accountant, Financial Administrator, Accounts Admin, Sage 50, Finance Support, Assistant Credit Controller, Credit Control, Junior Accountant, Cash Flow Reporting will also be considered for this role.