Contracts Administrator
We are currently looking to recruit on a Permanent basis a Contracts Administrator to join our team at RVTV Security Group Ltd in Hertford. We have been providing security solutions both commercial and residential for over 20 years and is one of a Hertfordshire's leading security providers.
As the Contracts Administrator, you will be responsible for timely, accurate, coordinated and efficient processing of Contracts along with the successful management of working relationships with customers.
This role will also work closely with our accounts team providing credit control updates on overdue contracts. You will also cover occasionally our Sales Invoicing desk during holiday leave.
The main duties and responsibilities are:
- Invoicing new maintenance/monitoring contracts
- Emailing out renewal invoices & offer letters.
- Sending out warranty offer letter to customer that have systems over 1 year old.
- Monthly update collated on won and lost contracts to MD.
- Chasing all contract overdue invoices via telephone & follow up emails.
- Assisting with our Annual office based SSAIB security inspection audit.
- Booking in fire services for Salesman.
- Allocating warranty costs for all salesman and updating/collating spreadsheet costs.
- Reviewing open service list report. Chasing for completed job sheets from subcontractors and updating.
- Putting sites on test when engineers completing service.
- Checking daily alarm reports and updating customer.
- Applying for URN's.
- Updating keyholder details online.
- Assisting with the telephones liaising with clients and engineers.
This role will be varied with the opportunity to progress within the company. Full training will be given working in relaxed & friendly office environment.
- Full time position working 40hrs
- Working Hours Monday to Friday are 9am - 5pm
- Salary is between £25,000 - £30,000 dependent upon experience
- 28 days holiday (including bank holidays)
- Based in Hertford, close to the town centre - parking on site.
- Company Pension
Essential Skills required =
- Experience in a similar role would be preferred.
- Self-motivated with excellent attention to detail
- A team player, also able to work on own initiative
- Strong communications skills written and telephone.- Proficient in all Microsoft Office packages particularly, Excel, Outlook
- Organisational skills & Committed to task completion
- Flexible team worker with a positive attitude
- React and respond to all customer enquiries with a sense of urgency
- Support the team to succeed to meet all agreed targets
- Extremely well organised, efficient and be able to work on a number of tasks at the same time.
Previous experience working in the security sector is preferred ideally.
Please email your CV to be considered for this position and an interview will be arranged should your application be successful.