Job Reference: /RE/06-06/1191/12
Job Title: Engineering Supervisor
Location: Inverness - IV2 3SY
Salary: Competitive
Hours per week: Monday to Friday - 40 hours per week
Business Overview
Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland. We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.
Job Overview
We are currently recruiting for Engineering Supervisor to join our passionate and driven team based at our client's site in the North of Scotland
The role of Contract Supervisor will have responsibility for the provision of first-line supervision within a regional engineering area, this includes but is not limited to engineering team supervision, client liaison and meeting attendance, and technical support to the helpdesk.
The Supervisor will be in a proactive role, engaging across multiple layers of the contract to ensure continuity of service delivery in a fast-paced hard services contract, supporting local teams in maintenance and reactive works as well as scoping, quoting and overseeing the delivery of minor project works within a regional area.
The role will support the Regional Engineering Manager and deputies where required.
Customer relationship management is a key part of the role, to support current and emerging requirements within the client organization and be part of a team which delivers excellent customer experience.
Key Responsibilities:
- To complete weekly timesheet reviews and validate technical paperwork and statutory documentation.
- Be the appointed super user of handhelds, providing training and development to engineers in the proper use of FSI Go.
- Complete regular review of engineer and sub-contractor paperwork, identifying additional work opportunities and reactive repairs required from maintenance inspections.
- To complete audits of site logbooks, engineers and sub-contractor activities and ensure all tools, equipment and vehicle inspections are undertaken.
- To support the helpdesk with technical queries on reactive jobs, and support in monthly maintenance planning of core engineering PPM work.
- To attend where required regular site FM Meetings and provide quality updates on ongoing issues or challenges involving any aspect of M&E and Fabric services.
- Surveying, measuring and providing estimates accurately
- To deputize for the Regional Manager for any specific duties requested.
- To undertake PPM, proactive and reactive works issued through the helpdesk within set time frames so that the customer expectations are met.
- To provide emergency callout response for the client as required and work as part of a call out Rota.
- To undertake contractor control duties on behalf of the client, including monitoring of contractors and their workmanship, so that relevant standards are met.
- To ensure equipment and surrounding area conform to agreed company standards.
- To provide a professional service and represent the company in a way which ensures customer satisfaction.
- To take a pro-active approach to client liaison and ensure that concerns are dealt with or relayed to management as necessary.
- To be fully aware of contractual requirements and customer needs at all times.
- Working in a safe manner at all times, complying with current Health & Safety legislation and Company H&S policy.
About You:
- Applicants must have the right to work in the UK
- Time Served Engineer in Mechanical, Electrical, or Building Fabric type trade with at least 2 years full post apprenticeship experience
- Has/or can obtain security clearance to NPPV Level 2 level (mandatory requirement to work on contract
- CSCS Skills card.
- PASMA/IPAF
- Previous experience working within building maintenance, projects and minor works environment.
- Full clean driving license
- Full disclosure is a contractual requirement.
- Continuous requirement to ongoing training to meet the needs of the role.
Benefits
- Wide range of retail discounts
- Discounted gym membership
- Join our Cycle to Work scheme
- Access to "CHROMA", our internal colleague-led diversity and inclusion community – join a committee or take part in our events
- Access to internal Mental Health First Aiders
- Immediate access to "Opportunity" our internal Learning and Development platform
- Required professional membership fees paid for
- Win monthly Superstar Awards
How to apply
If you are interested to join a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply!
Alternatively, if you know someone whom you feel would be a good fit for this vacancy, click the link below to refer them and you could win up to £500! (T&Cs apply)
https://b/form/f3343c912a8643b69cfdc89dc2bbba8f