Location: Southampton
Contract Type: Permanent/ Full time
Salary: £55,000 - £65,000 per year (depending on experience)
Hours: 40
Vissensa is a well-established company with over 15 years of experience working with international organisations. Our consistent double-digit growth has fuelled our expansion in the UK market, serving a wide range of clients from SMEs to multinational corporations. As part of our continued growth, we are expanding our project consulting group and have an exciting opportunity for a Senior Network Consultant to join our dynamic team.
Role Overview:
As a Senior Network Consultant, based at our Castle Malwood office in Lyndhurst, you will be a key member of our busy consulting team, delivering high-quality project work for both Enterprise and SME clients. Your work will span across On-Premises environments and various UK data centres, where we operate private environments and as well as public clouds. You will be the subject matter expert in all aspects of networking and network security, contributing to the design and development of networking topology and security for both our infrastructure and that of our clients.
In addition to your technical responsibilities, you will play a crucial role in mentoring and developing ServiceDesk team members and serving as an escalation point for complex service desk issues.
Key Responsibilities:
- Design, develop, and implement networking topology and network security solutions.
- Install, configure, and troubleshoot LAN/WAN/Voice network infrastructures.
- Lead and execute network equipment installations and configurations for complex or high-impact solutions.
- Provide expert-level support and act as an escalation point for the 1st 2nd and 3rd Line teams.
- Mentor and develop ServiceDesk team members.
- Deliver exceptional customer support through an organised ticket management system.
- Perform technical refresh of network hardware and cabling.
- Respond effectively to customer requests and enquiries within agreed timeframes.
- Self-audit work to ensure compliance with technical and operational quality standards.
Essential Requirements:
- Minimum of 5 years in Network Engineering/Consulting roles.
- Demonstrable knowledge of network security, VPNs, converged networks, and broadband technologies.
- Strong communication skills, both verbal and written.
- Proven ability to manage complex tasks systematically and with sound judgement.
- Experience with Microsoft domain infrastructure (Exchange, Active Directory, DNS, DHCP).
- Expertise in configuring network systems (switching, routing, firewalling, load balancing, and voice).
- Familiarity with Microsoft 365 Cloud services (Email, SharePoint, Teams, OneDrive).
- Willingness to work flexibly, including out-of-hours service support.
Desirable Requirements:
- Confidence in communicating with third parties and vendors.
- Knowledge of Public Cloud deployments (Microsoft Azure/AWS).
- Experience in driving network consulting expansion.
- Ability to collaborate with service providers and internal teams.
- Valid driving licence and access to a car for travel to data centres and client locations.
Benefits:
- Competitive salary
- Structured training opportunities
- Relaxed dress code in the office; smart casual on customer sites
- Hybrid working environment (office/home)
- Company pension scheme
- Private medical insurance (after a qualifying period)
- Active social committee with monthly events and competitions
- Free parking
If you are a driven professional looking to advance your career in a forward-thinking and supportive MSP environment, we would love to hear from you.
Apply now to join our thriving team at Vissensa.
You may have experience in the following: Engineer, IT Infrastructure Consultant, Network Solutions Architect, Senior Network Analyst, Lead Network Specialist, Network Security Consultant, Network Systems Consultant, Network Design Engineer, and Senior IT Consultant.
REF-216403