Fixed Term Contract
- To support your work life balance, we offer 60% home working options
- Join an organisation passionate about employee engagement
- Excellent opportunity to develop and grow your administration skills
About the Role
Just over 80 people work with us here in Wholesale Broking and Outplacement Services and, it's fair to say, our remit is a varied and very important one. We work on an unusually wide range of insurance subject matter, from Complex Casualty to Financial Risk, Marine Hull to Animal Disease.
To support our existing team, we have an excellent opportunity for an Administration Assistant to join our National Intermediary Services (NIS) team for 9 months. In this role, you will be responsible for providing an effective administration service to our team in line with our policies, procedures, and service level agreements (SLAs).
Reporting to the Team Supervisor, you'll be responsible for sorting and distributing daily electronic post, ensuring that all documentation is accurately attached to our data system to maintain up-to-date electronic files. You will be tasked with updating workflow spreadsheets and systems with precision, adhering to policies, procedures, and compliance requirements to support the broader team's efforts.
Additionally, you'll monitor online portal quotes, proactively contacting NFU Mutual Agents by phone if our data system has not been updated as required, ensuring that all tasks are completed within the agreed SLAs. You will also administer New Business and Renewal premiums, as well as check and issue policy documentation, all in strict accordance with our policies, procedures, and limits of authority.
In this role, you will be involved in a wide range of administrative tasks essential to supporting both the team and the department. Your responsibilities will include handling day-to-day administrative duties, ensuring smooth operations, and assisting with any tasks necessary to help the team achieve its goals. This position offers a great opportunity to contribute to the overall efficiency of the department and to be an integral part of a collaborative and dynamic team.
About You
You will bring your strong organisation skills and be capable of managing multiple tasks efficiently, whilst maintaining high standards of accuracy and compliance. This role can sometimes involve repetitive tasks, so we are seeking someone who is self-motivated and proactive, with the ability to consistently add value to our team.
You will also have:
- Experience of working within Administration
- Experience of working with Microsoft excel
- Excellent communication skills, with the ability to communicate effectively with a wide range of people
- Strong attention to detail ensuring accuracy and efficiency.
- Exceptional organisation skills with the ability to prioritise and manage workload effectively
At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.
We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.
We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.
Benefits & Rewards
When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:
- Salary up to £24,000 per annum (depending on experience)
- Annual bonus (up to 10% of salary)
- Contributory pension scheme, up to 20%, including your 8% contribution
- 25 days annual leave + bank holidays + buy/sell/save holiday trading scheme
- A Family Friendly policy that helps you balance your work and family responsibilities
- Access to savings at High Street brands, travel and supermarkets
- £20 contribution to a monthly gym membership - subject to T&Cs
- Health and wellbeing plan - cashback for dentist, opticians, physio and more
- Access to voluntary benefits, including health assessments, private medical insurance and dental insurance
- Employee Volunteering - volunteer in the community for one day each year
- Unlimited access to Refer a Friend £500 bonus scheme
- Life Assurance cover of 4 x salary
- Employee discounts of 15% on a range of NFU Mutual insurance policies.
Working at NFU Mutual
We're one of the UK's leading general insurance and financial services companies. For over 110 years we've put our customers at the heart of everything we do. Our people are just as important to us. We pride ourselves on being "a great place to work" and are one of only 57 companies across the globe, and one of only two organisations with headquarters in the UK, to receive a Gallup Exceptional Workplace 2023 award. We were also named in the LinkedIn Top 25 Companies List 2021, the Glassdoor Best Places to Work UK List 2023 and 2024 and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023 and 2024.
We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.