Are you passionate about driving positive change and ensuring high-quality services? We are looking for a Service Improvement Officer (Pan London) to join a dynamic team at a renowned charity dedicated to supporting individuals with learning disabilities, autism, and mental health needs.
In this pivotal role, you will work closely with service managers across the organisation to improve the quality and effectiveness of their services. You will carry out detailed audits, assess current practices, and provide insightful recommendations that help shape the future of care and support. This is an exciting opportunity to make a real impact by collaborating with teams to ensure our services consistently meet the highest standards.
Key Responsibilities:
- Conduct thorough service audits to identify areas for improvement and ensure compliance with quality standards.
- Develop tailored recommendations and improvement plans, supporting managers to implement these changes successfully.
- Work closely with teams across the charity to promote best practices and enhance service delivery.
- Monitor progress against improvement goals, providing guidance and support to ensure lasting change.
- Engage in ongoing quality assurance activities, including data analysis and reporting to senior management.
- Stay informed about the latest developments in the care sector, ensuring our services continue to meet regulatory and internal standards.
What we are looking for:
- Experience in service improvement, quality assurance, or auditing within health, social care, or related sectors.
- Strong communication and collaboration skills to work effectively with managers and front-line teams.
- A proactive approach with the ability to identify challenges and recommend practical solutions.
- An eye for detail, excellent organisational skills, and the ability to manage multiple projects at once.
If you are motivated by a desire to make a difference and have the skills to drive quality improvements, we would love to hear from you. Join us and help ensure that we continue to deliver life-changing support for the people who need it most.
Apply today and be part of a charity that truly transforms lives!
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