Account Manager (Manufacturing)
Permanent Liverpool (L3) Up to £30,000 DOE Monday - Friday (39-hour week)
We are seeking an ambitious self-starter eager to develop and manage their career as an Account Manager with full company support for progressive opportunities.
Key Responsibilities:
- Create and manage operational schedules, ensuring customer expectation and requirements remain at the core of our business.
- Oversee the sales order process through to product dispatch, ensuring timely completion, setting delivery expectations, and providing updates on issues, queries, or delays.
- Lead by example - provide exceptional customer service, ensuring visibility to your colleagues and the wider business.
- Manipulate data and produce KPIs to highlight trends and improvements for senior management.
Requirements:
- Previous experience as an Account Manager in a fast-paced manufacturing environment is essential, with aerospace experience desirable.
- Strong communication, interpersonal, and organisational skills are essential for effective internal and external delivery at all levels, fostering influence and collaboration.
- Proficiency in negotiation techniques alongside effective customer relationship building.
- Good working knowledge of Microsoft packages - intermediate/advanced level in excel.
- Experience of using an MRP/ERP system.
- Confidence in your abilities to achieve objectives, using all available resources to ensure clear delivery of products in line with specifications and permissions.
- Experience in handling difficult conversations.
- Strong attention to detail coupled with the ability to thrive under pressure, both autonomously and collaboratively.
- Ability to assimilate information from different sources to generate achievable plans.
The successful candidate will receive:
- Up to £30,000 DOE.
- 25 days holiday plus bank holidays.
- Opportunities for career progression.