Work setting: Mostly on-site
Salary: £27,500 per annum
Hours: Permanent, full-time (37.5 hours per week)
Location: London
Do you hold solid experience in contributing to administrative tasks and the functioning of an academic institution? Are you motivated by supporting students' academic journey and overall wellbeing? Do you have a strong understanding of mental health issues, stress management techniques, and wellbeing practices?
TPP are recruiting a proactive Student Support and Wellbeing Manager on behalf of our client, a well-established higher education institution.
Benefits:
- Buying and selling annual leave (discretionary on an annual basis)
- 23 days' holidays per annum, rising to 24 days after 2 years' service and 25 days after 5 years' service
- Cycle to work scheme
- Employee Assistance Scheme
- Employee Volunteering Scheme (one free day per year for volunteering)
- Free eyesight tests and vouchers towards the purchase of glasses
- Life insurance
- Occupational sick pay
- Pension plan
- Perkbox membership offering employee benefits and discounts
- Season ticket and health club interest-free loans (after successful probation)
- Wellbeing Group (including Pilates; Massages; Mindfulness; Breakfast Mornings; Tea and Cake afternoons, etc.)
The Role:
As a Student Wellbeing Manager, you will oversee and manage the holistic wellbeing and support services for students, focusing on non-academic and pastoral matters. Your primary goal is to create a nurturing environment that promotes mental health and overall wellbeing.
Main responsibilities:
- Primary Contact Point: Serve as the main contact for students and staff with non-academic and pastoral queries.
- Wellbeing Strategies: Develop and implement strategies to support students' mental health and wellbeing.
- Assessments and Evaluations: Conduct assessments to identify areas for improvement and develop action plans.
- Mental Health Support: Provide guidance and support to students facing mental health challenges or stressors.
- Workshops and Training: Organise workshops, seminars, and training sessions on mental health, stress management, and overall wellbeing.
- Resource Management: Maintain up-to-date knowledge of community resources and support services.
- Initiative Monitoring: Monitor and evaluate the effectiveness of wellbeing initiatives through data collection and analysis.
- Communication: Maintain clear communication channels with students on non-academic matters.
- Pastoral Care: Offer pastoral care and mental health support, making appropriate referrals as needed.
- Liaison: Collaborate with internal departments to streamline operations and effectively communicate with students.
- Support Cyclical Activities: Assist with student surveys, feedback collection, induction programmes, and graduation administration.
- Relationship Building: Foster strong relationships with staff and partner organisations.
Requirements:
- Empathetic and non-judgemental approach
- Strong organisational and communication skills
- Ability to work independently and as part of a team
- Commitment to providing high levels of pastoral care
- Experience contributing to administrative tasks in an academic setting
- Proficient in MS Office
- Ability to support to students and colleagues, including signposting to additional resources when necessary
If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
TPP are always keen to speak with candidates looking to work in the sector so if this role isn't quite right for you, please do check out our website www.tpp.co.uk and pop your CV over to us!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.