Job Purpose: To process jewellery and watches into either scrap or saleable goods, to deliver proactive customer service in order to achieve Jewellery Centre Targets.
This role will provide administration support to the Jewellery Centre. It will include the pricing of jewellery and watches, processing jewellery and watches, sending and receiving watches for repair, building stock for auction. Flexibility is required and it is also expected to support the management team.
Key Responsibilities:
To decide whether goods received at the Jewellery Centre are in a condition that they can be resold through our stores through a variety of checks to help maintain the flow of stock through the centre and ultimately leading to retail sales generating revenue for the business.
- Sort stock into scrap/refurb jewellery and watches from stock received from the stores.
- Process identified scrap as non-saleable stock.
- Provide inventory control function for jewellery and watch items maintained at the centre.
- Process any other items of jewellery purchased from outside suppliers.• Transfer stock from the centre out to the stores dependant on requirements given by merchandising.• Keep accurate filing and records to assist with auditable control.• Following a period of training be able to clean items of Jewellery and /or watches to a commercially acceptable standard that the items can be disposed of through various outlets to generate cash revenue for the business.• To assign a retail price to watches• Accurate data entry to a consistent standard• Responding to email repair estimates• Answer the telephone in the jewellery and watch dept to aid stores and service centres.
- Maintain a safe and clean working environment.• Any other reasonable management request• QC check of watch stock prior to dispatch• Accurately identify types watches and process into relevant areas
ESSENTIAL REQUIREMENTS:
- Customer service – dealing with store enquiries• Computer literacy• Planning & organisation• Verbal communication• Be able to work to deadlines• Adaptable to multiple roles dependant on business needs• Good Standard of Education• Some experience of watches preferred, but not essential• Good Communicator• Attention To detail
WE CELEBRATE YOU!
We believe it's the uniqueness of our people which sets us apart. We celebrate that our teams are made up of colleagues from all cultures, backgrounds and walks of life. We welcome diverse experiences. We have an open mind to everything we do and value people who think differently and embrace change.
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