Claims Assistant
Location: Chelmsford (Hybrid - minimum 3 days per week in office)
We are currently recruiting for an exciting opportunity on behalf of our client, a leading specialist in insurance and risk management solutions.
The Opportunity:
Working within the Real Estate team and reporting to the Team Leader, you will be responsible for providing high-quality administrative and claims support across a range of client accounts.
Key Responsibilities:
- Accurately inputting data to ensure high standards of data quality and management information.
- Diary management and general team coordination.
- Handling a variety of administrative tasks including booking appointments, scanning documents, photocopying, and filing.
- Responding to external queries professionally and logging all correspondence.
- Liaising with Loss Adjusters as required.
- Ensuring compliance with internal financial procedures, including invoicing processes.
- Producing, reviewing, and analysing management information reports.
- Supporting projects and initiatives set by the Head of Real Estate.
- Attending internal and external client review meetings.
- Taking and distributing minutes and action points from meetings.
- Assisting with onboarding of new clients and maintaining client documentation.
- Liaising with brokers and insurers for renewal documentation.
- Ad hoc administrative support as needed.
This is an entry-level position and prior experience in insurance or claims is not essential. The ideal candidate will demonstrate:
- Excellent organisational skills with a keen attention to detail.
- Strong communication and interpersonal skills.
- Proficiency in MS Office, particularly Word, Excel, Outlook and PowerPoint. Advanced Excel knowledge would be advantageous.
- A professional approach and the ability to build strong working relationships both internally and externally.
This is a fantastic opportunity to join a respected and growing business, with clear opportunities for personal and professional development. If you're looking to begin your career in the insurance industry or further develop your administrative expertise within a dynamic team, we'd love to hear from you.