Scheduling Administrator - Nottingham - Temp ongoing role asap - 04 Nov 2024 £12.00 ph
Hours Mon - Fri 08.30 - 17.00
The Role
We are looking for an experienced Scheduling Administrator to join our team, providing a high-quality experience to all clients and colleagues. The role will involve working as an integral part of the team with a view to developing and maintaining strong relationships with our customers and working with the wider business to ensure that these customers always receive the best service.
Responsibilities
- To assist with scheduling duties and will oversee the activity of the national landscape teams and the jobs they are carrying out.
- Using our in-house software, manage the delivery of jobs allocated to the service delivery team ensuring contract specifics are adhered to This will range from using internal national technicians to subcontractors as appropriate, with the aim of ensuring that the job is attended within the specified
- To liaise with the clients around contracts/quotes/service delivery and queries
- To represent the Operations and Key Accounts teams in relation to admin and other issues as necessary
- Update internal and external databases and accurately record all job-related information on the appropriate IT systems (SAFE/Masternaut etc)
Skills Required
- Experience working within a service delivery or contact centre, possess strong IT skills, and demonstrate a high level of communication skills with the ability to provide detailed information and advice in a clear and positive manner.
- They should have the ability to interact and communicate as appropriate with their audience, which will encompass colleagues, technicians, contract and performance managers, and third-party suppliers.
- The candidate should be able to work effectively under pressure within a busy and diverse environment, show a keen eye for detail and ensure data input accuracy, adhere to process and compliance requirements, work well as part of a team.
If this sound like you apply now
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