Customer Care Executive
£23,000 - £26,000
Quedgeley
- Are you looking to join a company that values purpose over profits, in the hope of making a genuine difference within their industry?
- Want to work in a role that is fast paced and varied amongst a team of experts within their field?
The Role:
The Customer Care Executive role is a crucial role for my client, you will be responsible for keeping recruitment processes moving and providing a seamless experience for clients and candidates. You will be liaising with the wider team of recruitment consultants daily to keep informed on candidate and client progress and the new job roles that are coming in.
What you'll be doing:
- Uploading new Candidates to CRM
- CV formatting
- Obtaining Candidates details
- Liaising with Candidates and Clients to schedule interviews and pre-interview briefings
- Sending out interview confirmation to clients
- Checking in with candidates the day before and the day of their interviews
- Ongoing candidate engagement throughout the recruitment process
- Setting up client and candidate calls as part of their onboarding
- Posting out a card and bottle as a congratulations to candidates in their first week
What we're looking for:
- High energy and enthusiasm. This is going to be an incredibly busy role and would suit someone that enjoys working at a fast pace
- Someone highly organised, you'll be spinning lots of plates and often having to re-prioritise
- Ideally you'll have gained some commercial experience before however with the right attitude and transferable skills we would look outside of this!
- Strong IT skills, ideally with some experience in Excel
What's in it for you:
- A competitive basic salary with annual bonus and flexibility
- 4 day working week on full pay
- Working for a company that is trying to make a difference, they put people before profits, and this is at the heart of everything they do!
- 38 days annual leave
- Full training and development opportunities
- Exposure to working with some of Europe's largest and most well-known brands
Interested? Send your most up-to-date CV to GEORGIE at i2i recruitment today!
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We strive to personally connect with each applicant, but due to current circumstances, this is not always possible. If you haven't received a response within 5 working days, please understand that your application has not been successful on this occasion.