Business Unit: Operational Risk Management
Salary range: up to circa 70,000 per annum DOE + red-hot benefits
Location: UK Remote.
Contract type: Permanent
Be the voice we need. Live a life more Virgin.
Our Team
The Operational Risk Management Team within Virgin Money is working to change the way we manage risk, making us future-fit and digitally enabled. The team covers a broad range of risk topics: Operational Risk, Digital & Technology Risk, Data Risk, Change Risk, People Risk, Payments Risk, Third Party Risk and Resilience.
As an Operational Risk Advisory & Oversight Manager with in-depth knowledge and expertise of Operational Risk, you will be responsible for supporting the ongoing maintenance of Non-Financial Risk related frameworks, policies, standards, and procedures ensuring these are well understood and embedded across the business. The role will hold authority within agreed limits to determine acceptance/approval, rejection or reporting of activity escalated by the business for 2LOD review and decision, producing formal risk opinions/governance papers when required.
What you'll be doing
- Managing ORM engagement with the bank and building effective relationships at all levels to provide advice, oversight, technical guidance, and training on Operational Risk matters.
- Leading a variety of assurance activities and independent testing to support monitoring and review of the bank's risk management and internal control framework, and Control Effectiveness Statement (CES)
- Monitoring, tracking, and reporting issues raised, to ensure that these are cleared within agreed timescales and actions have been implemented properly.
- Representing ORM in 1LOD governance meetings, providing oversight and challenge, and influencing with the authority to drive improvements around products, services, and/or processes.
- Supporting the design of automated controls and embedding mature risk management practices across the Bank.
- Maintain awareness of industry best practice and technical developments that influence Operational Risk ensuring VM's operational risk practices remain fit for purpose.
- Analysing data and management information to identify trends and indicators that help to inform the ORM universe.
We need you to have
- Significant experience in Financial Services, working in Operational Risk. Relevant degree or professional qualification preferred (Risk Management, SOX, Audit)
- Excellent written and verbal communication skills and experience in designing high quality insights and reporting at all levels, including Board Risk Committee and to the Regulator
- Demonstratable strong problem-solving skills and a desire to find new ways of doing things, with the ability to bring pragmatic solutions into use and confidence to challenge others to think differently.
- Knowledge across a subset of the following: risk frameworks, process design, control design and testing (manual and automated), regulatory risk reporting and compliance, process-based risk management
- Experience in delivering written risk opinions indicating an objective view.
- A proactive and inquisitive mindset, with the ability to communicate, facilitate and influence at a senior level confidently and independently.
- An eye for detail, with proven capability to manage and analyse large quantities of complex data and communicate technical and regulatory matters in a non-technical manner.
Red Hot Rewards
- Generous holidays - 38.5 days annual leave (including bank holidays and prorated if Part–Time) plus the option to buy more.
- Up to five extra paid well-being days per year.
- 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt.
- Market-leading pension.
- Free private medical cover, income protection and life assurance.
- Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness.
And there's no waiting around, you'll enjoy these benefits from day one.
Feeling insatiably curious about this role? Apply as soon as you can. If we're lucky to receive a lot of interest, we may close the advert early and would hate you to miss out.
We're all about helping you Live a Life More Virgin, so happy to talk flexible working with you.
Say hello to Virgin Money
We're making great strides towards achieving our ambition of becoming the UK's best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we're a workforce to be reckoned with, and we're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer-obsessed and work tirelessly to deliver on our purpose, ‘Making You Happier About Money.' This means we're able to do banking differently, and by innovating and working together we can make a real difference by creating memorable moments and red-hot experiences for our millions of customers. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work.
Be yourself at Virgin Money
Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard.
As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team
Now the legal bit
Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK.
If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.