Part Time Permanent role
21 hours a week
Coiledspring Games is looking for a dynamic Sales Executive to join our team, working with fantastic products in one of the fastest growing sectors of the toys and games industry. As a core part of the sales team, you'll play a pivotal role in connecting with our customers, who are at the heart of what we do.
You must have excellent communication and interpersonal skills along with the ability to adapt and multi-task in a fast-paced environment. You'll have a great deal of responsibility early on and will be required to manage your own time and duties.
What does this role involve?
You will be focused on contacting both existing customers and new business, calling from an established database. Candidates must have excellent telephone manner and an interest in games would be preferred.
The role will include
- Take time to build great relationships with each customer so that you adapt the services and products to meet their specific needs.
- Provide great customer service to a set group of retail partners including making sure records are up to date as well as resolving customer complaints
- Pro-actively contact customers to make them aware of new & upcoming product releases to increase sales.
- Researching and following up relevant leads
- Contact customers via phone and email to assist with a variety of sales queries.
- Capture & update customer information accurately.
- Be a team player, helping drive performance by constantly challenging self & by inspiring others to meet their goals.
- Respond to changing priorities and achieve tasks quickly and efficiently.
Who are we looking for?
- At least twelve months experience in B2B telesales is highly desirable
- Excellent communication skills
- Desire to progress in a sales environment
- Able to work independently and collaboratively alongside the sales team
- Ability to multi-task, prioritise and manage time efficiently
- Proven administrative and personal organisational skills
- Can-do attitude and enthusiastic manner
- Experience using SAP or similar would be an advantage
- Educated to A-level or equivalent experience
- Interest in board games would be preferred
The hours for this role would ideally be spread over a 5 day week Monday to Friday - when applying for the role, please state you preferred hours/days worked
Why join Coiledspring UK?
We offer an opportunity to learn and develop in a growing company working with wonderful people and products. In addition to a competitive salary, you will receive a great benefits package including 24 days holiday (+ bank holidays) and staff discount on all our products!
Our Commitment Coiledspring is committed to ensuring equal opportunities and fairness of treatment in the workplace for all employees and job applicants. Our aim is to provide a working environment in which people feel comfortable and where everyone is treated with respect and dignity.