- Opportunity to join a leading high-end KBB brand.
- Due to promotion - rare opportunity for an entry level person with customer centric personality
Internal Account Manager (office based) - High end stylish KBB products
Location Bedford
The Role of Internal Account Manager
Office hours 8.30 - 5.00pm Monday - Friday
- As Internal Account Manager, you will promote our clients' range of high-end stylish KBB interior products.
- Concentrating solely on developing relationships with independent plumbing & heating merchants.
- Developing relationships with Branch Manager's and Area Sales Manager's that work for Merchant partners
- Engaging with multiple ongoing projects, ensuring a steady stream of opportunities.
- Growing your territory through Account Management and Business Development.
- Make outbound calls in a professional manner.
- Liaise effectively with customers, processing orders, dealing with stock issues to ensure our customer gets their orders, answering aftersales issues & staying in regular contact via outbound calling and email.
- Process sales orders received on the day of receipt and ready for delivery.
- Record and deal with stock discrepancies.
- Provide customers and potential customers with quality and accurate information.
- Research and understand how product is a made and functions to enable a comprehensive understanding of customer questions.
- Create & record information in CRM.
- Cover for colleagues as and when required
- Use computer systems such as Salesforce, Exchequer, Excel, Outlook and Word.
The Company hiring an Internal Account Manager
Our client is a leading manufacturer in the KBB market, specialising in high-end interior stylish KBB products. Their exceptional product range are prominent in various sectors such as hotels, hospitality, education, healthcare, and leisure. With a global workforce of approximately 5000 employees, they operate state-of-the-art eco-friendly manufacturing facilities worldwide. Their products are readily available through major national and independent merchants, and the company's impressive growth rate of 30% year on year provides an excellent opportunity for career-oriented individuals. By joining this business, which values its employees and invests in their development, individuals can aspire to progress into roles in Key Accounts, National / Major Accounts, People Management, Marketing, and other progressive positions.
The Candidate for the Internal Account Manager role
Cultural fit / personality and attitude is fundamentally important - our client values 'fit' over industry experience
The following will be considered:
- Entry level sales / or graduates
- Customer service / hospitality/ retail
- Telesales
The Package on offer for the Internal Account Manager
- up to £27,500
- 10% OTE / bonus
- 25 days holiday plus bank holidays
- Option to buy or sell additional 5 days holiday
- 5% employer vs 3% employee pension
- Long term sickness insurance policy
Ref: CPJ1571