Business Development Manager
This is a brand new and exciting role within our business, offering a fantastic opportunity to be a key driving force behind sales for our rapidly growing HVAC hire company. The role comes with an uncapped OTE, so you'll be generously rewarded for the hard work you put in.
The Opportunity:
Our company is on an exciting journey, having experienced exceptional growth since inception in July 2020. We are now looking for an ambitious, service-oriented individual to support our growth in the North. This is a fantastic opportunity for someone who wants to accelerate their career and presents a unique opportunity for an ambitious individual with an entrepreneurial mindset. We have already built a recognized brand and an excellent reputation for service. We need to grow our sales team to meet the strong demand we are experiencing and exploit the huge opportunities available in the region. By joining us early in the journey, the right candidate will enjoy the opportunity to further develop a large and untapped market for our products and services.
About this job:
You will hunt for, develop, and nurture potential business opportunities while comprehensively maintaining and maximising existing business accounts. You will provide complete and appropriate technical solutions for every customer to boost top-line revenue growth, customer acquisition levels, and profitability through both our chiller, boiler, and portable rental verticals.
What's in it for you?
We offer a competitive salary, with a genuine opportunity to earn big for high performers (uncapped £100k+ OTE). A company car/car allowance will be offered, plus up to 25 days holiday + bank holidays, and auto-enrolment pension.
Your key responsibilities:
- Responsible for maintaining regular activity within accounts in line with a defined sales plan
- Actively prospect for new target customers within a defined sales plan - 75%
- Maintain and develop existing accounts within a defined sales plan - 25%
- Create new sales opportunities within a defined sales plan, through active outbound prospecting and inbound lead generation
- Cold call both existing and prospective customers
- Prepare detailed and accurate quotations for customers on CRM
- Chase sales opportunities and close deals
- Ensure Customer Experience responses are maximized
- Operate in line with standard operating practices, ensuring data entry is accurate, timely, and complete, and effectively utilise the company's systems/databases
- Achieve agreed upon sales targets / KPIs and outcomes within schedule
- Actively use CRM system for managing activity and pipeline (including pipeline probability as accurately as possible) and activity
- Deliver complete order to Customer Service (with operational details)
- Regularly prepare sales reports for the Sales Director
- Develop and implement a sales plan in agreement with the Sales Director and Managing Director
- Conduct site surveys for present and future requirements
- Ensure customer solutions include considerations for health & safety
- This role is expected to comprise 60% of time in front of customers, and 40% of time in the office
- Participation in the 'On-Call' rota as appropriate
KPIs:
- Revenue and profit
- Customer satisfaction levels
- Zero overdue opportunities in the CRM system at the end of each week
- 100% of activity to be recorded within sales-plan accounts
- Number of new contacts added within sales-plan accounts
- Data accuracy within sales-plan accounts on the CRM system (in line with relevant data privacy legislation)
Desired skills:
You will have the following experience, knowledge, skills, and behaviours:
- Experienced working in commercial sales, gained either in an internal or field sales role, with a proven track record of achieving sales targets
- Technically minded - able to understand and learn about different products and industrial applications
- Experience operating in a fast-paced rental or hire environment, able to adapt quickly to change
- Good understanding of the sales cycle, with a well-planned and structured approach to sales
- Commercial acumen and customer focus
- Track record of maintaining a CRM system with accurate and up-to-date information, effectively utilising the information contained within the system to drive sales
- Organised and able to prioritise, detail and process-oriented
- Excellent interpersonal and relationship management skills, communicating clearly and effectively with all levels of stakeholders (internal and external)
- Highly effective negotiation and closing skills
- Sound judgement and decision-making
- Team player, able to work under own initiative and with limited supervision
- Committed and self-motivated to achieve first-class results
- Professional appearance and demeanour
- Strong computer (ICT) skills, with experience of CRM systems, MS Windows, Word, PowerPoint, Outlook, and Excel
Benefits:
- Company Bonus scheme
- Company car or car allowance
- Company events & social hours
- Cycle to work scheme
- Pension
- Up to 25 days holiday entitlement + public holidays
Other Requirements:
- Holds a full, clean, and valid driving licence
- Able to work out of hours as and when required, and be part of the on-call rota
- Willing to travel extensively within the region